pennysstitches

Penny`s Stitches

Calgary, Canada · 429 Sales

pennysstitches

Penny`s Stitches

Calgary, Canada 429 Sales On Etsy since 2009

5 out of 5 stars
(115)
Shop owner

Penny

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Note from shop owner On holidays

Note from shop owner

Last updated on Jun 24, 2016

On holidays

Penny

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Penny

Reviews

Average item review
5 out of 5 stars
(115)
View all 115 reviews

Shop policies

Last updated on June 29, 2011
All items are made with good intentions, and good energy. All items are produced in a smoke free environment. If you have any request or changes to an item INCLUDING shipping or sizing, please convo me prior to ordering. I run on a first come first stitched basis and can be very backed up with orders.

Accepted payment methods

Payment
All requests and convo's will be responded to with in 3 buisness days .
All items ordered and paid already listed items,can be shipped same day. Willing to change shipping times or method of shipping upon request. All items must be paid for, in full, BEFORE item will be shipped.
Shipping
All items can be shipped with in 48 hour of order paid for. I am willing to ship by different methods, or time frames or places upon request, at the cost of the purchaser. Please inform me prior to ordering if there is a time frame you require you item in, this will allow me to ensure it is possible prior to charging you.

I CANNOT guarentee any time frame of shipping. I send packages through Canada Post. and the time frame is aprox. 16 buisness days. If you are shipping to another country I have no control over the customs or shipping times that may occur. Although I make every effort to get your package to you in a reasonable time frame.

If you need over night or one week shipping, I can ship you item with U.P.S. upon request only ,and at the buyers expence. Cost can be pre determined or sent c.o.d. From my experince so far this method of shipping starts at $54.00 and up depending on the size and weight of the package.

ALL PATTERNS are emailed with in 48 hours of order.
Refunds and Exchanges
Item can be exchanged at purchasers expense(shipping and handling both ways is the responcability of purchaser),and upon approval of manufacturer. No worn, damaged or washed merchandise may be exchanged. All requests must be presented to Pennys stitches to evaluate claim within 24 hours of signiture of receipt, and are subject to above conditions. As well as when item is returned it is to be in the same condition as was shipped( not worn, not washed, not damaged, and measurements much match original posts ).ALL RETURNS MUST BE IN MAIL BACK TO ME IN 24 HOURS OF RECIEVING APPROVAL FOR RETURN.All Items are only avaliable for exchange, upon approvale of manufacturer,for items currently listed, at an equal or lesser value. NO CASH REFUND. NO REFUND AFTER 24 HOURS of SIGNATUER OF RECIEPT. NO REFUNDS ON WORN DAMAGED OR WASHED ITEMS.

NO REFUNDS OR EXCHANGE ON BIKINIS, OF CUSTOM SIZED OR CUSTOM ORDERED ITEMS.

THERE WILL BE NO REFUND GIVEN ON PATTERN UNDER ANY CIRCOMSTANCES!!!
Additional policies and FAQs
I will do my best to accomidate any custom orders as quickly as possible, however if there is an overwhelming amount of requests, as all items are hand made, You will be notified within 3 buisness days an estimated time frame for the production of your item, before confirmation of order, and before request of final payment.