pennysyard's Shop Policies
penny's yard creates handmade practical but stylish products for babies and their parents, using unique, easy-to-care-for cotton fabrics.
Currently accepting only PayPal payments.
All orders are wrapped in tissue, signature grass-green ribbon, penny's yard tag, and diaper pin.
I am happy to ship your item (with gift tag and message) to a gift recipient. Please provide recipient's name, address, and message content in the note section of the order page.
All orders are shipped standard first-class USPS mail (normally ships 2-5 business days, US). No tracking is included. Your order will be processed and shipped within two days of payment receipt. Shipping charges reflect shipping and packaging costs.
Please contact me if you would like to include shipping upgrades (USPS priority mail, tracking, insurance, or upgraded delivery).
For international customers: Delivery varies depending on your location. Please contact me for details.
Refunds and Exchanges
I cannot be held responsible for items that arrive damaged in shipment. I take every care to ensure that your items are packaged securely in waterproof poly-mailers.
I cannot be held responsible for packages lost in shipping. Standard shipping DOES NOT include tracking, so I will have no way of tracking down a missing package. If you are concerned about this, please ask to upgrade shipping, which will include tracking.
penny's yard wants to make babies and adults happy, so please let me know if you have any concerns or need to exchange (unused) items after purchase within 30 days. Buyer will pay return shipping.
Last Updated January 22, 2012