pensandneedles

original art & handcrafted accessories, just for you!

3 Sales

pensandneedles

original art & handcrafted accessories, just for you!

3 Sales On Etsy since 2008

Announcement   Thanks for visiting our shop!

Many of our items are one-of-a-kind and we prefer to make them just for you. If you see an item that you like, send us a convo and we'll try to work with you.

Please read the shop policies before purchase. Feel free to convo us with ANY questions! Thanks for looking!

Announcement

Thanks for visiting our shop!

Many of our items are one-of-a-kind and we prefer to make them just for you. If you see an item that you like, send us a convo and we'll try to work with you.

Please read the shop policies before purchase. Feel free to convo us with ANY questions! Thanks for looking!

pensandneedles

Contact shop owner

pensandneedles

Items

No items listed at this time

Shop policies

Last updated on March 16, 2011
pensandneedles is an online shop of unique handmade jewelry, accessories and artwork. Thank you for visiting!

Our goal is to represent our items as accurately as possible, but colors may vary depending on your monitor settings. Please take note of measurements and descriptions carefully. Feel free to contact pensandneedles via conversation here at etsy with any questions or requests!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
pensandneedles accepts Paypal only.

Paypal payment is due at the time of purchase. If you need more time, please contact us via conversations. We will contact you if there is a delay in payment. If, after three attempts, there is no communication from a buyer, pensandneedles reserves the right to cancel the order and re-list the items for sale. Thank you!

Reservation orders are welcome and held for 10 days. Please contact me if you need more time or the order will be canceled.
Shipping
In stock items should ship within 24-48 hours, Monday-Friday only.

Delivery confirmation for domestic orders will be routed to your PayPal e-mail. If you do not receive your confirmation email please let us know ASAP.

Items will ship to the address listed in your "Etsy invoice". If this is a gift for someone else other the person paying for the order OR not the desired shipping address, it is the buyer's responsibility to confirm the desired address in notes to seller at checkout. This avoids late shipments and confusion.

pensandneedles will contact the buyer when an order is completed and processed. Should there be a problem with delivery of a package (ie: lost/late/damaged) we will work with you to fix the problem promptly!

pensandneedles is not responsible for any customs charges that a buyer may incur.
Refunds and Exchanges
If you are unhappy with an item please let us know before leaving negative feedback. If you are unhappy with a purchase, contact us for resolution within 10 business days. We will gladly work with you to make sure your shopping experience is a positive one.

If you do not make contact within 10 business days, it will be assumed you will keep the item and no exchange/refund will be given. If an item is damaged beyond repair, please inform us of your intention (within 10 business days) to return it in its current condition to receive a full refund.

If an item is lost in the mail we will offer a replacement or a full refund within 30 days from shipping date.
Additional policies and FAQs
Repairs - If any piece should break from normal daily wear & tear during the first 12 months, replacement/repair is free.

*See any item previously sold that you would like to reorder/custom style? -- Feel free to convo us.

We aim to be trustworthy and reputable sellers of quality goods, so feedback is very important to us. Although it is not mandatory, feedback about the quality of our items and service is also very important to potential buyers. Please help us improve our crafting and business by leaving feedback comments here on etsy. We appreciate your business. THANKS and please shop again soon!

If you are interested in carrying any pensandneedles products in your shop or boutique please send a convo with your store name, location, website if applicable and any specific products you are interested in.

Items are not intended for children 12 and under. If you choose to give a piece from our shop to a young child, it is solely at your discretion.

All pensandneedles items are created with care in our smoke-free but pet-friendly homes.