Peonia

WWW.PEONIA.ETSY.COM

Chicago, Illinois On Etsy since 2009

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Peonia

WWW.PEONIA.ETSY.COM

Chicago, Illinois | 826 Sales

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Melanie

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Melanie

Reviews

No reviews in the last year
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quality 16 shipping 71 customer service 29

Shop policies

Last updated on April 3, 2012
Hello and Welcome.

Please feel free to contact me on Etsy with any question or comment.

New to Etsy!!! ...Plese click on following link which will show you how to buy an item on Etsy...
http://help.etsy.com/app/answers/detail/a_id/245/

Please communicate by Etsy conversation!
My email address is for receipt of invoices only. I do not respond to emails that are sent to that address.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
For sanitary reasons, I do not offer refunds or exchanges on earrings.
If you are returning an order, please let me know so that I can expect the package and process your refund or exchange.

Returns must be received in new, undamaged condition. The buyer is responsible for all return shipping costs. For your protection, returns must be sent back to me with delivery confirmation. I cannot be responsible for returns that are lost in transit back to me.
Payment
I accept PayPal only but you can pay with a credit card or debit card without signing up for a PayPal account.

*** If you don't have PayPal account and need help paying with credit card or want to create a PayPal account, please click on following link....
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/

If items in your shopping cart are not paid for within 24 hours I will cancel the sale.
Shipping
Your order is shipped US POSTAL SERVICE, FIRST CLASS MAIL.

Once your order is shipped, I am not responsible for delayed, lost or damaged packages. Insurance is not required, however, I would suggest purchasing insurance on your items. If you choose not to purchase insurance, I cannot be held responsible for lost or undelivered packages. If you would like insurance on your package, please contact me BEFORE you pay. Insurance will be calculated according to the total value of the items.

I confirm and ship orders Monday-Friday within 24 hours of payment received.

UNITED STATES ORDERS - I ship using the US Postal Service, First Class Mail.
A tracking number is included with your order. You'll receive an e-mail from Paypal with your tracking number when your order is shipped. You can also track your order directly from your paypal account.
Orders within the US usually take 3-7 business days to arrive, although It may take longer.

INTERNATIONAL ORDERS are shipped via US First Class International Mail. This is the most affordable international service, but it does not offer tracking number. Delivery time is two-six weeks, It may take longer, especially if customs holds packages. Orders shipping to Italy may take even longer.
*Please be aware of your countries taxes and duties, I am not responsible for these charges.

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*NOTE - If your address is different from the address Etsy and Paypal have, please let me know where you want it shipped. It is the customer's responsibility to ensure they give us the correct address, and an address that can accept parcels.

*SHIPPING FEES: Do include postage, handling fee, new bubble mailer, shipping labels and baggies.
Additional policies and FAQs
**INVOICES**

I do not include a printed invoice with your order. If you'd like to have a print out of your order, you can access it through your Purchases section in your etsy account. If you would like me to include an invoice, please leave a note in the notes to seller.

Good communication is key so if you have any questions or concerns please do not hesitate to contact me.

Thank you