PepperAndRoxy

Featured on HGTV!

Chicago, Illinois | 336 Sales

0 out of 5 stars (125)

PepperAndRoxy

Featured on HGTV!

Chicago, Illinois 336 Sales On Etsy since 2010

0 out of 5 stars (125)

Shop owner

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Announcement   Featured on HGTV !

φ Personalized items are made-to-order with the best quality, care and attention to detail. φ Other items are usually ready to ship !
φ Custom orders available. Just message me and let me know what you would like and I will be happy to work with you :]

•Please check my policies section. Message me before you order anything personalized. This is to ensure your satisfaction.
•New to Etsy? Here's a good tutorial on how to make a purchase and payment using Paypal: http://www.etsy.com/help_guide_checkout.php

Announcement

Last updated on Mar 11, 2017

Featured on HGTV !

φ Personalized items are made-to-order with the best quality, care and attention to detail. φ Other items are usually ready to ship !
φ Custom orders available. Just message me and let me know what you would like and I will be happy to work with you :]

•Please check my policies section. Message me before you order anything personalized. This is to ensure your satisfaction.
•New to Etsy? Here's a good tutorial on how to make a purchase and payment using Paypal: http://www.etsy.com/help_guide_checkout.php

PepperAndRoxy

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PepperAndRoxy

Items

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336 Sales
143 Admirers
No items listed at this time

    Reviews

    No reviews in the last year
    See reviews that mention:
    quality 12 shipping 16 customer service 23
    View all 125 reviews

    About

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    Personalized for people and pets !

    I was in 4th grade when my Mom and I decided to take a trip to the mall to get a new outfit for our class field trip to see Romeo & Juliet. I picked out some ridiculous silver pants that seemed too big, but my Mom did not want me wearing the smaller ones because they were pretty tight. When I got home, I sat in my room staring at these pants, trying to figure out how I can make them tighter. I then turned them inside out, studied the seams and stitching, took a needle and gray thread, and began hand sewing them. Wallah ! I had tight, silver pants ! When I was ready for school the morning of the field trip, my Mom told me how pretty my new outfit looked, and stared at my pants. She asked me what the heck happened and why they were so tight ! I probably made up something at this point, but she of course now knows the truth, and we giggle about that very day I learned to sew !

    My stories always involve my Mom because if it wasn't for her, I would not be doing what I do today. No, she did not teach me how to sew... She actually doesn't even know how to sew ! But growing up, I had every single craft you can imagine. All of the boxed craft sets, for example, "how to make jewelry", "how to make ceramic pots", "how to make buttons"... I had every single one. You would think I would grow out of it the older I got, but it was my absolute passion and still is.

    I hand sewed for years, and my Mom bought me my very first sewing machine eventually. I still have it to this very day. For years and years I created so many things and gave them away as gifts. Everyone continuously bugged me about selling my work, and after a while, I began to listen.

    My shop, Pepper and Roxy, is a Chicago boutique for people and pets, founded in 2009 under the name Merry Designs. My loving dogs Pepper and Roxy had both passed away by 2010, which made me decide to change the name to Pepper and Roxy, so they would live on forever. I get to think about them constantly since their names are posted all over my studio, business cards, postcards, banners, clothing tags, etc. : )

    P&R adores ALL animals and people :] What pleases me the most is when customers receive their orders and they send me messages letting me know how much they love my work and how happy I made them and/or their pets ! I love imagining a dog having a ball with MY creation, or a family adding my decor to their home and guests commenting on it, or ladies matching their outfits to their new P&R pouches !

    Around the web

    Website
    Facebook

    Shop members

    • Mary L.

      Owner, Maker, Designer, Curator, Seamstress, Photographer, Shipping

      Pepper and Roxy is a Chicago boutique for people and pets, founded in 2009. I have been sewing for roughly 20 years now and enjoy making people and animals happy !

    Shop policies

    Last updated on September 1, 2013
    Welcome to Pepper & Roxy. All items are designed & constructed by P&R. There is a limit to how many letters can be embroidered on 1 line. Message me before you order anything personalized, and if the name is too long, a short nickname can be added instead. There is a small fee for extra embroidered names if you wish. I sell outside of Etsy as well, and I do everything on my own, so please contact me if you need something in a hurry. I will be more than happy to work with you !

    ► facebook: http://www.facebook.com/pages/Pepper-and-Roxy/121743477894657

    ► email: pepperandroxy[at]hotmail.com

    Accepted payment methods

    Paypal Visa Mastercard American Express Discover Giftcard
    Accepts Etsy Gift Cards and Etsy Credits
    • Money Order
    • Other Method
    Returns and exchanges
    If you are not happy with your purchase, I want to do everything possible to change that ! Please contact me through the conversation feature here on Etsy within 15 days of purchase to discuss return of the item(s). All questions, comments and concerns are best done through Etsy. The buyer is responsible for return shipping. You may not cancel an item after it has already been shipped.
    Payment
    I accept credit card, debit, paypal, money order and cash [at your own risk]. Payments must be made within 3 days following purchase. Once payment is received, work will begin. If you are sending cash or a money order, I must receive it within 8 days following your purchase. However, if you need a little more time, please let me know. I am very understanding.
    Shipping
    Your item will be shipped as soon as possible. Current creation time varies. I promise I'm working as fast as I can, and I sincerely appreciate your support. If you need something in a hurry, please let me know and we'll work something out [as stated above]. Please keep in mind that all personalized and custom items are made upon order unless otherwise stated. After placing an order, be sure to allow 7-18 days, depending on your item, for it to ship if it hasn't already been made. You may receive your items 1-3 weeks after placing your order. When ordering larger quantities, this time may be longer, however, you may also receive it within a week. Just ask !

    When you receive your item(s), you may notice the actual shipping cost came out as more or less then what you paid for shipping. I try my best to charge the exact cost, but some packages may end up weighing in slightly different. If you paid a certain amount for shipping, and are wondering why it cost less for me to ship it, understand that the extra few dollars will help cover the packaging materials, Etsy listing fees, and Paypal fees, which I am charged, but do not charge you.

    If purchasing with Paypal, please be sure to add a note in "Notes to Seller" if this item is NOT going to your verified paypal address or the address provided on your order.

    I ship Domestic and International USPS, Priority mail.
    International shipping time varies.
    I am trying to make shipping charges as cheap as possible for you. If you don't mind paying extra so you can receive your order quicker, let me know before you order. Orders do not come with a tracking # unless requested BEFORE you order. Tracking is a small additional fee.
    Additional policies and FAQs
    If you would like more then 1 of a certain item, measurements may vary a bit, but will not be significantly different from what is stated in the item description. Print placement will vary from item to item. I strive to arrange each print in an attractive layout. For the most part, you will receive exactly what is pictured. Message me if you have any questions or concerns.

    For wristlets, purses, etc., lining, zippers & straps may be different then what is pictured. If you want to make sure, send me a message. Normally, I will contact you about it first though.

    CUSTOM ORDERS
    Custom orders are always welcome. If you see something you like, but want it in a different fabric; or if you see a fabric you like, but want something specific made from that, I will be happy to do that for you. You can see many of the fabrics I have available here: http://www.flickr.com/photos/pepperandroxy/sets/72157624512645902/

    Much more fabric is available that may not be pictured. Just ask !

    CARE
    Please gently handwash all items when needed [in cool water]. Pillows are never recommended in a washer, and nothing should be machine dried. Line dry everything. Please read your detergent bottles/boxes before using.






    Credit:
    Banner made by shop owner, but fonts used in banner:
    *unknown at the moment*