pepperhem is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

pepperhem is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on March 1, 2011
Welcome to our little shop!

Check us out at:
http://pepperhem.com
http://pepperhem.blogspot.com

Accepted payment methods

Paypal
Returns and exchanges
All items may be exchanged or returned WITHIN 7 DAYS of arrival according to the date of USPS delivery confirmation. We will not refund shipping fees on returns unless the clothing is damaged.
Payment
We accept Paypal and would appreciate immediate payment for your items. All New York State residents will be charged sales tax.
Shipping
WE ARE NOT RESPONSIBLE FOR ANY CUSTOMS FEES OR TARIFFS THAT MAY OCCUR WHEN SHIPPING OUT OF THE STATES!


All items shipping to the states will be sent USPS first class with a delivery confirmation. All onesies will be shipped out within 4 business days. All tee's and dresses will take 4-7 business days to ship. If you need a rush order just convo us and we will do our very best to make it happen.

All INTERNATIONAL buyers convo me for shipping details (I ship in a flat rate PRIORITY mailer to ensure a safe delivery).

We will not ship to Italy or Mexico :( sorry.


FOR ONE EXTRA DOLLAR we will ship your items PRIORITY MAIL which takes 2-3 business days. Be sure to let us know in notes to seller and you will be sent a revised invoice via Paypal!

The post office is usually great, however, once in a while an item may take a bit longer than expected. It will most likely show up a few days late but if you have not received your order within 3 weeks of the date of the paypal postage notifaction that was sent to your email, please contact me so we can track it down! International orders may take between 2-6 weeks.

Enjoy browsing, and if you have any questions
feel free to start a conversation with us ;)


Thanks!
________________________________________________
WE ARE NOT RESPONSIBLE FOR ANY CUSTOMS FEES OR TARIFFS THAT MAY OCCUR WHEN SHIPPING OUT OF THE STATES!
Additional policies and FAQs
Please feel free to convo us at any time! we are very friendly and love to chat ;)