peppermintbee

Peppermint Bee

Lakeland, Florida On Etsy since 2010

5,938 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

peppermintbee

Peppermint Bee

Lakeland, Florida | 5,938 Sales

Announcement    7/9/20

Please note:ALL OF MY PILLOWS TAKE 10 WEEKS OR MORE TO SHIP.

I can not rush orders.

COVID has created a fabric and trim shortage. I have been delayed over a month or two on many items. Factories were shut down and companies are behind in production. Please do not order a pillow if you need it in a shorter period of time.


Why so long? Each pillow cover is handmade in my shop/home in Florida. I cut, monogram and sew each item. This is a time consuming process. Each pillow takes about 2 hours to complete. I do not purchase items and monogram them.

I am working diligently to fill orders at this time as always. I am a very small business and appreciate any orders. Your happiness if of upmost importance to me. I am currently fully stocked with materials and ready to produce. The only thing that would stop my production would be a hold in the USPS, Fed Ex or UPS shipping methods. I do have a 10 weeks turnaround. It is this long based on the number of orders I have. I am grateful for your orders and strive to give you the best product I can.

If I do not reply to your etsy message, I apologize. I have a high volume of orders currently, and I am doing my best to reply.

Announcement

Last updated on Jul 9, 2020

7/9/20

Please note:ALL OF MY PILLOWS TAKE 10 WEEKS OR MORE TO SHIP.

I can not rush orders.

COVID has created a fabric and trim shortage. I have been delayed over a month or two on many items. Factories were shut down and companies are behind in production. Please do not order a pillow if you need it in a shorter period of time.


Why so long? Each pillow cover is handmade in my shop/home in Florida. I cut, monogram and sew each item. This is a time consuming process. Each pillow takes about 2 hours to complete. I do not purchase items and monogram them.

I am working diligently to fill orders at this time as always. I am a very small business and appreciate any orders. Your happiness if of upmost importance to me. I am currently fully stocked with materials and ready to produce. The only thing that would stop my production would be a hold in the USPS, Fed Ex or UPS shipping methods. I do have a 10 weeks turnaround. It is this long based on the number of orders I have. I am grateful for your orders and strive to give you the best product I can.

If I do not reply to your etsy message, I apologize. I have a high volume of orders currently, and I am doing my best to reply.

Items

5938 Sales
 
Catherine Futch

Contact shop owner

Catherine Futch

Reviews

Average item review
5 out of 5 stars
(851)
See reviews that mention:
quality 192 shipping 48 customer service 57

About peppermintbee

Sales 5,938
On Etsy since 2010

I love to make happy little things!

I started this shop to express my love for design.

Around the web

Shop members

  • Catherine

    Owner, Designer

    My name is Catherine, and I am the owner and designer of Peppermint Bee. I am the Mom of two little girls, and I love to design and sew. I've been sewing for almost 20 years now. Each of my designs are handmade by me in my little yellow house!

Shop policies

Last updated on November 8, 2019
Welcome to Peppermint Bee!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Once an order is placed, I will no longer cancel an order. I am unable to take the loss of monogramming a pillow and refunding the order. If you have an issue, please convo me. I am very easy to work with if you just talk to me.

All sales are final on monogrammed items. However, If you are not completely happy with your purchase, please let me know and I will do what I can to make it things right.
Payment
Peppermint Bee accepts payment through credit card and Paypal.
Shipping
I ship my pillows through USPS 10 weeks weeks after payment clearing unless otherwise posted.
Guest Towels ship first class 3-4 weeks after payment clears.

DOMESTIC CUSTOMERS: I ship with USPS Priority shipping. It usually takes between 2 and 3 days in the US.


INTERNATIONAL CUSTOMERS: Please convo me and I would be happy to provide a more accurate shipping quote to your country.
Additional policies and FAQs
FAQs:

Why does it take 10 weeks? I have a high volume of orders consistently. I make these pillows from start to finish. It is not a quick process. Monogramming a pillow can take between 40 to 100 minutes alone. Assembling the pillows is a multi-step process. I wish I could do it faster, but I really can not. Quality is extremely important to me and unfortunately that takes time.

All of my orders are custom. I have a set range of colors to choose from.

Traditional order for a monogram is First, Last, Middle. The last name is the larger in the middle of the monogram. For initial pillows that are all the same height, I use First, Middle, Last.

Can I embroider a full name and not just a monogram? Yes. However, I have specific name fonts. Not all of my embroidery fonts work for full names.

How long of a name am I able to do for a applique pillow? I prefer not to do a name larger than 6 letters. The longer the name, the more narrow the letters will be.

What is an applique? An applique is a piece of fabric that is cut into a monogram or design then embroidery thread is stitched around the fabric.

What is piping? Piping is also known as welting. It is the trim around the pillow.

May you send me samples to color match? Yes, please. That is very helpful.

I can not guarantee my colors will match your items. I have a set array of colors, and screens vary from one computer to another.

I do not monogram outside items.

I do not monogram shower curtains.

I do not make duvet covers at this time. I may in the future.

I do not rush orders.

Pillow covers are made to fit the inserts. You do not need to buy a larger insert to fill it out. A 14 x 36 cover will fit over a 14 x 36 insert.

I do not do wholesale at this time.

More information

Last updated on Jun 11, 2019
Frequently asked questions
Custom and personalized orders

All of my orders are custom. Please choose from my charts for color selections.

Please add the following details for your order:
Monogram- first, last, middle
Pillow Fabric Choice: from chart
Appliqué Fabric Choice: from char
Thread: from chart
Monogram Font: from chart

For traditional monograms the last name initial is larger and goes in the middle.

For monograms that go straight across all the same height, they are first, middle, last.

I can only do up to 6 letters for long name appliqué fonts. The longer the name, the taller and skinnier the letters get.

Sizing details

Each pillow cover is made to fit the actual size of the insert. If you buy a 12 x 16 cover, it will fit a 12 x 16 insert.

Care instructions

I do not suggest washing pillows in the washer. I would spot clean them. Tide sticks work well. Pillows with appliqués may bleed if washed.

Wholesale availability

Not at this time.

Do I monogram outside items?

No, I do not.

Do I sell shower curtains!

No, not at this time.

What is your turnaround time?

It is 10 weeks solid. I realize this is a long time to wait for an item, however I can’t make exceptions at this time. Each pillow is custom made and takes hours to assemble.

Please do not place an order if you need it faster.