Your one stop shop for jewelry making supplies
perfectpendantsplus' Shop Policies
Welome to my shop.
I pride myself in providing great quality Jewelry making supplies
All orders will be shipped as soon as payment has been received.
Your item will ship same day or one day from ordering time (not including holidays) of confirmed payment to the address provided on ETSY not Paypal. It is helpful if both addresses match.
DOMESTIC (US) SHIPPING:
We ship via USPS First Class or Priority Mail.
International orders generally take 2-4 weeks ( Canada usually takes 6-10 days) although we try and make sure it arrives quicker through various forms. USPS tracks to the shipping port and after that we no longer can track it so you'll have to be in contact with your postal service as we are responsible for the packages to the shipping port only unless you choose to use international tracking which we can arrange at your request. We can't re-ship or reimburse international orders until the package is returned. If you have any questions or concerns please convo us. We are always here to help.
Every country has different import and Vat taxes which are the responsibility of the Buyer. Please check your country's policies on import fee when receiving a pack from the US
First Class Mail International airmail has no way to track delivery. All international custom fees/costs/duties/import laws and regulations are your responsibility should they occur
Refunds and Exchanges
We want you to be 100% satisfied with your order.
Please contact me within 1 week of sale to arrange a refund or exchange
Last Updated May 11, 2015