perfectwear

If you are not satisfied and happy with your item(s), please let me know as soon as possible. I will exchange minus the handling and shipping of the original order, or make refund upon receiving the unused item(s) in its original packaging within 20 days, and I will ship the exchange item(s) within 3 days of receipt. Buyer is responsible for shipping the item(s) back to me first before any exchange and refund is made.

If you would like to exchange an item for another item in my shop please do let me know. Buyer will be responsible for any additional fee, eg if the new item cost more than the original purchase. If the new item costs less I will refund the difference to your PayPal account.

Please do contact me first and we will work it out.

Please note Sale items will be final sale.

Payment is due at the time of purchase. Payment is made through Paypal, a secure online payment system which is easy to use. You don't need to sign up if you don't have an account , you can pay directly through the site by credit card.

Payment is expected immediately upon checkout.

NEW TO ETSY?: Here is a tutorial to help you through the checkout process http://www.etsy.com/help_guide_checkout.php

All items are shipped by registered airmail within 2 business days after payment has been cleared.

ADDRESS:
I will ship to address provided on Etsy. Please do ensure that your Etsy address is accurate and safe to receive item(s). If you have a different address I will contact you first before shipping the products to ensure accuracy.

SHIPPING:
All item(s) are shipped with Hong Kong Post registered airmail and comes with a tracking number. Its safe and secure.

Shipping time varies and generally takes 7-15 working days depending on location and custom delays. After your item(s) is shipped I will send you the tracking number so you can track your package online.

Please note buyers are responsible for all custom fees in your country.

PACKAGING:
Orders are wrapped neatly and packed in a bubble mailer.

FEEDBACK
Its important that my customers are happy with their purchase. If you are not happy with your order for ANY reason please let me know first and we will work it out.

If you have any questions or queries please do contact me via Etsy contact or at perfectwear2010 [!at] gmail.com. I will respond quickly to your emails and convos.


Thank you for your support and business :-)