PetDesign

Although I'm confident that your furry friends will love their presents, I do accept returns (even on custom orders) in the unfortunate case that they don't. Items are returnable within 5 days of receiving them. You must, however, contact me before you make your return. Items will be accepted if they are in new, un-used, and re-salable condition. The buyer must pay for return shipping. Refunds will be credited through Paypal/Etsy after I receive the item(s) and confirm that it is in new condition.

I accept Paypal, major credit cards, and Etsy Gift Cards. Check out www.Paypal.com if you'd like to set up an account with them, it's super easy! Or, see this link for help with paying via credit card... http://www.etsy.com/help/article/361

If you've never made a purchase on Etsy before, don't worry! Read these step-by-step instructions... http://www.etsy.com/help/article/339

◄ Please Note ► All beds/covers are made-to-order (not pre-made), and because I special order many fabrics and currently have a back log, new ORDERS SHIP IN ABOUT 2-3 WEEKS. Please be assured that I will do my very best to get your order out on time and keep you informed if there were to be any delay. Thank you so much for your patience!
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♥ I use plain brown boxes and simple white ribbons. The frills are in the products, not the packaging! ♥

•• For U.S. Shipping •• Items ship about 3 weeks from of receipt of cleared payment. I only ship to Paypal Confirmed addresses, please be sure it is your correct address. Shipping includes a tracking number, and insurance is available for an extra fee (please convo me prior to payment if you’d like me to add that to your order). To keep shipping costs low, I ship via USPS Parcel Post (delivery takes about 2-8 business days). I will email you when the item(s) is shipped to inform you of the tracking number. If you would like your order sent via USPS Priority Mail (delivery takes 2-3 business days) or Express Mail please convo me prior to your purchase and I'd be happy to adjust the shipping cost for you.

•• For Canada Shipping •• Items ship about 3 weeks from of receipt of cleared payment. I only ship to Paypal Confirmed addresses, please be sure it is your correct address. Shipping includes a certificate of mailing or tracking number, and insurance is available for an extra fee (please convo me prior to payment if you’d like me to add that to your order). I ship via USPS Priority Mail (6-10 business days). I will email you when the item(s) is shipped to inform you of the tracking number. If you would like your order sent via USPS Express Mail please convo me prior to your purchase and I'll be happy to adjust the shipping cost for you. Please note: I am not responsible for any customs fees or other issues that may hold up the delivery.

•• For UK & Australia Shipping •• Items ship about 3 weeks from of receipt of cleared payment. I only ship to Paypal Confirmed addresses, please be sure it is your correct address. Shipping includes a tracking number, and insurance is available for an extra fee (please convo me prior to payment if you’d like me to add that to your order). I only ship overseas via USPS Priority Mail (6-10 business days for delivery). I will email you when the item(s) is shipped to inform you of the tracking number. Please note: I am not responsible for any customs fees or other issues that may hold up the delivery.

•If you have any questions, please feel free to convo me before completing your purchase•

I strive to keep your pets happy and you coming back! That said, as a buyer; please take the time to review the details in the listing to insure that there are no surprises when your order arrives. If you need a specific color that must be just right, convo me with your questions and I’ll make any accommodations I can. (I often have fabric swatches available for free mailing.)

WASHING INSTRUCTIONS:
• One-piece beds (24" & smaller) can be hand or spot washed or will fit in a normal, top-load washing machine. (Hint: let the tub fill 1/3 with water, then squeeze as much air as you can out of the bed before submersing it.) They should be washed on cold or lukewarm and air or low heat tumble dried. Wool dryer balls help in the dryer, too.

• Larger beds that have removable covers, can have the cover washed on cold or lukewarm and air or low heat tumble dried. And again, wool dryer balls make the fabric softer, dry faster and with less wrinkles.

(Scotch-Guarding your bed/cover prior to use will help keep it clean, along with spot cleaning between washes, if so desired. Bed covers can be steam ironed on the non-printed side. I pre-wash all my fabrics on lukewarm in eco-friendly, chemical-free washing soda and tumble dry. TIP: if you requested velcro for a bed cover, prevent hair, fuzz, etc. from getting caught in velcro in the wash by just re-attaching the two sides of velcro prior to washing.)


SIZING:
To get a good idea of what size bed your pet needs, just measure them at their widest/longest part while he/she is in their normal sleeping position, i.e. sprawled out or curled up. Then, add AT LEAST 4 inches to that measurement. This is the minimum size INSIDE diameter he/she will need. Now for an educated guess on your part... pick a bed size with an inside diameter big enough, and yet also small enough to be cozy. If you have any questions about my sizes or to talk about what size your pet needs, just convo me:)

Need a custom SIZE, QUANTITY or TYPE of bed/COVER? Just convo me.

♥ All cotton fabrics in my shop are printed right here is the USA. And, all items are handmade by me(Kayla) in a smoke-free home ♥