PeteAndVeronicas

Zippology

Warren, Michigan
| 3,272 Sales | 5 out of 5 stars 5 out of 5 stars

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Has a history of shipping on time with tracking.

Announcement    Welcome to Pete And Veronica's! We create affordable handmade steampunk zipper jewelry, metal steampunk sculptures and steampunk home decor.

Within our Zipper sections, you'll find steampunk zipper bracelets, earrings, necklaces and chokers, as well as brooches featuring unique creatures of wonder and nature. From our quirky gear and chain owl, to our shiny metalmark butterfly, each piece is lovingly handmade. We use quality YKK zippers for each handmade zipper piece. Each bracelet and necklace in our Zippology Collection is made to fit, just for you! Please be sure to choose your measurement and clasp preference upon purchase.

Step into our Steampunk Jewelry section for a more whimsical approach to steampunk. With delicate dangling leaves and keys, to elegant chandelier chokers, to fun miss matched silverware earrings, this section is a mix of class and sass!

Peruse our Steampunk Home Decor section for our handmade metal sculptures. Many of them feature light bulbs, and both of our octopus sculptures even light up!

Tracking is included with every U.S. order (and International when applicable), and we now offer Priority Mail shipping upgrades at checkout for our U.S. customers as well.

Please see our shop policies for shipping information, including information regarding VAT and taxes, for our international customers:
http://www.etsy.com/shop/PeteAndVeronicas/policy?ref=shopinfo_policies_leftnav

Announcement

Last updated on Sep 3, 2021

Welcome to Pete And Veronica's! We create affordable handmade steampunk zipper jewelry, metal steampunk sculptures and steampunk home decor.

Within our Zipper sections, you'll find steampunk zipper bracelets, earrings, necklaces and chokers, as well as brooches featuring unique creatures of wonder and nature. From our quirky gear and chain owl, to our shiny metalmark butterfly, each piece is lovingly handmade. We use quality YKK zippers for each handmade zipper piece. Each bracelet and necklace in our Zippology Collection is made to fit, just for you! Please be sure to choose your measurement and clasp preference upon purchase.

Step into our Steampunk Jewelry section for a more whimsical approach to steampunk. With delicate dangling leaves and keys, to elegant chandelier chokers, to fun miss matched silverware earrings, this section is a mix of class and sass!

Peruse our Steampunk Home Decor section for our handmade metal sculptures. Many of them feature light bulbs, and both of our octopus sculptures even light up!

Tracking is included with every U.S. order (and International when applicable), and we now offer Priority Mail shipping upgrades at checkout for our U.S. customers as well.

Please see our shop policies for shipping information, including information regarding VAT and taxes, for our international customers:
http://www.etsy.com/shop/PeteAndVeronicas/policy?ref=shopinfo_policies_leftnav

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5 out of 5 stars
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About PeteAndVeronicas

Sales 3,272
On Etsy since 2012

Exclusive Interview With Jewelry Designers Pete & Veronica

Excerpted from the interview conducted on February 13th, 2013, by Aura Borealis from See Steal Style Blog: http://seestealstyle.blogspot.co.uk/

How did you decide to work with such diverse materials as hemp and zippers?

Actually it’s a long story, but in a nutshell, it happened like this. As Pete (aka Katy) I’ve always had a passion for beads and hemp and everything macramé. Veronica (aka Mum), on the other hand, sort of fell into zippers. My art has been a long-standing hobby. Mum is a relative newcomer to jewellery design. Together we make a strong (and sometimes volatile) mother-daughter team that somehow manages to balance youth with maturity, the feminine touch with a masculine edge, hippie and steampunk along with most everything else in between. For me, supplementing my income with my craft fulfills a lifelong dream; for Mum, working with her hands is a way of life which, to hear her tell it, is “strictly business”. Yet both of us bring an enormous amount of talent and craftsmanship to the table, taking pride in each others work as if it were our own.

How long does it take you to make each item?

That would depend on the piece, what’s transpired during our day jobs, and what kind of mood we’re in. Sometimes we’ll get oodles of work done during a single episode of Dr. Phil; yet, we’ve experienced more than one bad day when the orders are backing up and we’re still trying to wrestle down a bracelet during back to back reruns on the History Channel (Mum’s choice) or HGTV (my choice). Usually though, we work on several items at a time, with one of us producing the lion’s share of the piece while the other works on the details.

What challenges have you faced as a business owner, and what advice would you give to new sellers?

I think going into an on-line business pretty much blind is probably one of the biggest hurdles we’ve had to conquer. When we first started this, we were so green! We had absolutely, no idea what we were doing. We sent packages the wrong way, weren’t sure of how to post new items…we were a mess. The communities and teams on Etsy have been the BIGGEST help throughout this journey. Just being able to read along with others on the forums who are screaming “help!” just as loud as we were, was a relief, in many ways. We weren’t alone any more.

Another challenge we’ve faced, is keeping our identities pretty much locked up. Pete & Veronica was originally a name I had hoped to use for a band. When that fell through and I was thinking of what to call our Etsy shop, P & V came crawling back. From that moment, I became Pete. And because Mum jumped onto this maiden voyage, she became my Veronica. Till now, we’ve identified as these two fictional characters, and so far, people really like us. My advice though: don’t hide. It makes “coming out”, if you will, that much more difficult. Although, we did meet a customer in person, with the understanding that we are not Pete & Veronica, and everything went really well.

The main piece of advice we can give for new and old sellers: do whatever it takes to make sure the customer is happy. You don’t necessarily have to follow “the customer is always right” rule, just “the customer should be happy” one. That’s our goal, and what we strive for.

What skills have emerged since starting your online shop?

There have been a couple of hidden talents that have popped up since starting P & V. With me, we’ve realized that I can handle all of the customer service side. Talking to people comes naturally for me, and I’ve really appreciated the experience, as it’s made me better at communicating in person as well. For Mum, well, she’s a wonderful photographer. The woman has never picked up a camera, much less shown any interest in photography, until this past summer. Somehow, through very little camera experience, she’s a pro at focus, placement and lighting.

While our first year (well, more like 6 months) on Etsy has been a roller-coaster ride—especially for the odd couple we make— we’ve appreciated every hardship and challenge. It’s all been immensely rewarding. We’re learning to enjoy people for who they are (we simply adore our customers); we’ve made excellent connections (present company included); as well as learned just a huge amount about business and jewellery creation in general. Talents have been unearthed, and I don’t think either of us have been more creative. We've certainly had one hell of a time as Pete & Veronica.

Shop members

  • Pete (aka Katy)

    Owner, Maker, Designer, Photography, Shipping, Customer Service

  • Veronica (aka Mom)

    Owner, Maker, Designer, Photography, Shipping, Customer Service

Shop policies

Last updated on May 9, 2022
Thanks for stopping by Pete and Veronica's. We specialize in zipper jewelry and steampunk metal sculptures. If you see something you like, but have a question, please ask. See something that needs a more personal touch? Contact us! We welcome custom orders.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 30 days of delivery
Ship items back within: 60 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
Please contact us within 60 days of purchase, if you have any problems with your order. It is important for us to provide you with good customer service.

If you are disappointed with your purchase for any reason, let us know. We'll do our best to make it right for you, or you can send it back and we'll reimburse you for the sale once we receive the jewelry or sculpture in the same condition as it was sent.

Should your item arrive to you with any damages, a new one will be sent to you, after the original has been returned (shipping is on us), free of charge once we receive a photo of the damaged item.
Payment
We accept Visa, Master Card, Discover and American Express credit cards, or you can use PayPal.

If you require a cancellation, please let us know before your item has been shipped. If your item has been shipped and you've requested a cancellation after, please refuse the package when it arrives, and when it is returned, we will complete the cancellation for you.
Shipping
We ship everything via U.S. First Class Mail, and also offer a Priority Mail upgrade, within 1-3 business days from purchase of our jewelry and 3-5 business days from purchase of our sculptures. All packages within the U.S. are tracked via USPS. Our items are packaged with care in a bubble wrap mailer. Delicate and glass items, however, are given special consideration.

We'll send you a message letting you know when the item was shipped.

For all international orders: we again ship via U.S. First Class International Mail, but any customs, duties or fees are the customer's responsibility. In 2014, the United States Postal Service discontinued tracking to most countries. When we ship your item, we receive a customs number. This is the number we include with your shipping message to ensure you are receiving the correct product. We apologize for any inconvenience.
Additional policies and FAQs
Sizing can be a bit of a conundrum when it comes to jewelry, so we've taken it upon ourselves to offer custom sizing. To the right in the item listing screen, you will see a drop down menu marked "Size". When ordering a bracelet or choker, please indicate the size of your wrist/neck before purchasing.

We also offer different clasp types. This is also a drop down menu on the right side of the screen: "Clasp Type". Please also make a selection here before your purchase is completed.
Privacy
Below explains our Privacy Policy:

1. Information We Collect
To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact me directly.

2. Why I Need Your Information and How I Use It
We rely on a number of legal bases to collect, use, and share your information, including:
-as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
-if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to
improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
-Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
-Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as the United States Postal Service. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
-Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 5 years.

5. Transfers of Personal Information Outside the EU
We do not store or process your information through third-party hosting services, however, if we ever need to, these policies will be changed, and we will use Google Cloud, as it is Privacy Shield Certified.

6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
-Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting me using the contact information below.
-Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
-Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
-Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

7. How to contact us:
For purposes of EU data protection law, we, Pete and Veronica's, are the data controllers of your personal information. If you have any questions or concerns, you may contact us at pnvhandmades [!at] gmail.com. Alternately, you may mail us at:

Pete & Veronica's
24124 Eureka Ave
Warren, Mi 48091

You may also contact Etsy at: www.etsy.com/help for assistance.