petersilkov

Peter Silkov Art

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peter silkov

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peter silkov

Shop policies

Last updated on March 23, 2012
Welcome to Peter Silkov Art!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
Refunds are offered if you are not satisfied with a purchase. Please return item(s) within 7 days of receiving them. I do not pay shipping costs for returned items. Items must be returned in the condition they were sent. If an item is damaged beyond repair, I will not give a refund for the item(s)

Since many of my designs are one of a kind, it is difficult to offer exchanges.

It is recommended that insurance is purchased for the individual item on the listings in case of damages and loss.
Payment
When you purchase from Peter Silkov Art, payment is due within 10 days. If there are special circumstances, contact me and we can work on a solution for payment arrangements.
I accept PayPal and money orders. When payment is received, your item(s) will be shipped with in 48 hours. If you are using a money order, as soon as the money order arrives, your item(s) will be shipped out within 48 hours.
Shipping
When payment is received, your item(s) will be shipped with in 72 hours. If you are using a money order, as soon as the money order arrives, your item(s) will be shipped out within 72 hours.

I will ship items using Royal Mail. If you would like to make other arrangements with another service, please contact me and we will make those arrangements to suit your needs.

If you need an item shipped faster, again, contact me in Conversations and we will work out shipping arrangements.

Shipping, Insurance, and tax costs will be listed with each individual item.

Shipping insurance is available and offered with each item listed. If you do not choose insurance, I cannot express enough how very important it is to maintain insurance for a shipped item!

I think great communication is the key to a successful transaction, please feel free to contact me if you have questions or concerns about your shipment.

When your purchase has been shipped, I will send a notice of shipment.

When I package items, depending on the item, I try to use recycled materials. I do use padded envelopes for small purchases.

I do accept international orders. Contact me about the costs of the transaction. Not responsible for custom fees.
Additional policies and FAQs
I am going to list questions you might have and give my answers to those questions you might have about my site.


1. Payment options.

Paypal or Credit card.

2. Do you offer local pick up?

Yes, will meet up with item if possible..

3. Will you ship to giftee?

Yes, contact me with alternate address and I will not mind sending a gift for you. If you want it gift wrapped a special way, an additional fee will be added to costs.

4. Do you offer discount on shipping?

I do not generally like to ship paintings together because I feel they can be damaged, unless they are smaller canvasses. Yes, I do offer combine shipping for purchased item if you so choose to have your items shipped together. Inquire at the time of purchase.

5. Do you include delivery confirmation?

Yes, please inquire at time of purchase. Confirmation will be $1.00 extra.


6. How do I contact you?

Contact me through Conversations on Etsy please or petersilkov[!at] yahoo.com

7. Is your work environment smoke free?

My studio is smoke free. I do have a cat. I try to keep my items in a clean environment.

8. What do I do if I want to cancel an order?

Contact me within 24 hours of your purchase if you wish to cancel your order.