I accept payment in the form of PayPal, Etsy Gift Cards, and direct credit card payments. :)

Sales tax will be collected for all purchases made in/mailed to the state of Massachusetts.

All purchases (US and International) are shipped within 1-2 days of receipt of payment and mailed via USPS (Mon thru Fri).

Domestic (US) Shipping: All items come with delivery confirmation/tracking. If you would like shipping insurance on your purchase, please convo me and I can get you a quote. Additionally, if you would like signature upon shipping, please let me know that as well*

International Shipping: If your items are shipping outside of the US, you will be responsible for any customs or duty fees associated with your purchase. Delivery confirmation will not be provided on USPS packages sent outside of the US.

*If you live in an area where you are concerned about having a package left, please inquire about signature-required delivery! Once your package has shipped and has been marked as delivered by USPS, it is considered your property, and we can no longer be held responsible for lost or stolen items. Thanks for understanding!

If for any reason your purchase does not meet your expectations, please contact me within 7 days of receiving your items. Your satisfaction is important, and I want to make sure that your purchase from Petite Maus is everything you hoped for!

If you are unhappy with your item, please send me a conversation via etsy or directly via email: petitemaus [!at] gmail.com - hopefully we can clear things up! If for some reason you need to send the piece back, let me know and I will provide you with a shipping address. You will be responsible for shipping charges for returns, including tracking (which comes to $3.37 USD for first class USPS mail + tracking). Once item is received on my end, I will issue any refund warranted. However, I cannot issue a refund until the piece is back in hand. All inquiries for refunds will need to be placed within 7 days from when you receive the piece.

Thanks so much!

All purchases will be carefully and specially hand-packaged and mailed in bubble mailers.

Is your purchase a gift? Have a note you'd like to include inside the package? Let me know that as well! I'd love to help :)

Keep in mind that all jewelry pieces are handmade by me, and therefore may vary ever so slightly from the photographs in the listings. But fear not--I do everything that I can to make sure each piece is carefully and perfectly created (you benefit from my perfectionism)!!

See something you like but, alas, it has already been sold?! Send me a convo and I will see what I can do for you! Looking for a custom piece? I love custom orders! Please let me know your vision, and I will help you make it a reality!