PetsDoo
Announcement
Welcome to PetsDoo! We’re so thrilled you are stopping by our little creative shop.
Become a PetsDooholic! Promote yourself to a VIP, and get 15% off for life >>> http://eepurl.com/gfTN-f
(Copy and Paste into the URL bar at the top of your screen!)
Learn about all new products before anyone else, receive exclusive sneak peeks, and teasers, and share your verdict and opinions on new ideas, VIP-only products, and giveaways links to enter plus you could have the chance to win a free product of your choice as part of our monthly giveaways.
All of our items are made to order, designed with a touch of love! We are just a click away if you have any special requests for a customized item. Just drop us a message and we will be more than happy to accommodate and make it happen for you!
Lots of Love, Lili 💖
Announcement
Welcome to PetsDoo! We’re so thrilled you are stopping by our little creative shop.
Become a PetsDooholic! Promote yourself to a VIP, and get 15% off for life >>> http://eepurl.com/gfTN-f
(Copy and Paste into the URL bar at the top of your screen!)
Learn about all new products before anyone else, receive exclusive sneak peeks, and teasers, and share your verdict and opinions on new ideas, VIP-only products, and giveaways links to enter plus you could have the chance to win a free product of your choice as part of our monthly giveaways.
All of our items are made to order, designed with a touch of love! We are just a click away if you have any special requests for a customized item. Just drop us a message and we will be more than happy to accommodate and make it happen for you!
Lots of Love, Lili 💖
Items
Featured items
All Items
About PetsDoo
Celebrate Your Loving Furry Friend!
Pets have a really special place in our lives and they have the secret power to cheer us up, no matter our problems or daily stress. The moment when you step into your home and your loving dog runs at you, so happy to see you, is blissful! It always steals a smile from you! And aren't the naps with your cat the best naps ever? The most profound sleep is when your cat cuddles next to you or even on top of you.
Some people might say that animals don't really have a conscience, but we here at PetsDoo believe that they do! They show emotions exactly like us and they feel your emotions too. They are sad if you are sad and they are happier when you are feeling great. They also sense when there is something wrong and they run to cheer you up! They have such a positive impact on our lives, that we have decided to create a brand that celebrates our pets and the strong bond and connections that we have with them. This is how PetsDoo was born!
Both fun and practical, our exclusive collections will improve your lives and is there a better way of celebrating your pet than having something personalized with its name or photo? Show your love to your favorite furry friend! If you are traveling or are at a certain moment away from your pet, than it is great to keep it close to you by having an item with their photo!
PetsDoo brings you exclusive collections that will bring so much joy into your home! Celebrate with your entire family and choose the best gifts for the upcoming holidays! Feel free to get in touch if you have any questions or special requests. Let's PetsDoo our lives!
Shop members
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Lili
Owner, Maker
Thanks for shopping with Petsdoo. If you have any questions whatsoever, feel free to contact me, and if you enjoy your experience, please be so kind as to leave me a nice review. Let's connect on Instagram, @petsdoo. With thanks, Lili oxo
Production partners
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A Print Shop
United States
This print shop helps bring my designs to life. I come up with design ideas and they put them on high end quality products and ship them out.
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A print company
NY, United States
A professional printing company that prints our arts and designs.
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PetsDoo Jewelry
Netherlands
We work with our partners in the Netherlands to print top-quality jewelry for our designed items
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A Print Shop
United Kingdom
This print shop helps bring my designs to life. I come up with design ideas and they put them on high end quality products and ship them out.
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A Print Shop
GA, United States
We create all our designs in-house and make sure the finished product is printed to perfection by a print shop and is shipped in a timely manner for it to be delivered in the best quality possible.
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A Print Shop
United States
Makes High Quality Jewelry based on our customized designs.
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A printing company
United States
Help with printing our mugs and Tees.
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A print company
CO, United States
They help with the printing stage.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
I gladly accept exchanges
I don't accept returns or cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
❤ Gift wrapping and packaging
Whilst this option is only available on a few specific items, we are unable to offer gift packaging or gift messages on most of our products. However, rest assured all orders ship tracked and you may especially reach out to your recipient when their gift is delivered. No invoice is included in all orders.
Contact us if you need more info. Please be aware that we do our best to reply within 1 to 7 hours due to the time difference but messages received on weekends might not be answered until Mondays.
❤ How do I send my photo?
You can send your photo via Etsy messages or by emailing Support@petsdoo.com with your order number and photo.
There is no limit to the number of photos you can send. The more the merrier!
🚚 Shipping process
Please read carefully (below) regarding the country you are shipping to before messaging us.
All shipping times are estimates as once the package leaves us we have NO control over shipping times.
All the orders will be shipped to the shipping address supplied through your Etsy Order.
Please check this address is correct before finishing your check out.
We are not responsible for shipping costs incurred if an address is entered inaccurately.
Once the item has entered the postal system we have NO WAY to change the destination address, so please ensure it is correct. No signature is required for delivery so we suggest you keep track of your package with the tracking number provided.
Import duties, taxes, and charges are not included.
🚚 Shipping USA and UK
We send all shipments via USPS within 2 to 5 business days.
We will add your tracking number to the ETSY platform as soon as your order has been dispatched.
Items are received within 7 to 20 business days (depending on whether or not you live in a city or rural area).
We can NOT give guarantees on shipping time as we have no control over the courier processing time. Please note, that shipping time is separate from processing time so be sure to add that into account, especially during the holiday season.
Feel free to contact us if you need help locating your package, we will gladly help.
📪 International shipping
We send all shipments via UPS International or FedEx within 2 to 5 business days.
We will add your tracking number to the ETSY platform as soon as your order has been dispatched.
Items are received within 7 to 30 business days from when the order has been shipped.
We can NOT provide guarantees on shipping time as we have no control over how long customs take to process your item.
Feel free to contact us if you need help locating your package, we will gladly help.
📦 How to track my order?
To check on your order, and track it once it has shipped, visit the “purchases” section in your Etsy account or track it on USPS or UPS / FedEx websites with the tracking number provided.
📦 I have received a defective item
Our team quality controls everything that goes out. However, during busy times, unfortunately, we might make a mistake.
If that's the case, please contact us asap, and send us a photo of the defective item. We will ship you a new one right away.
⌛ Processing time
Processing time is the time it takes us to process your order and prepare it to be shipped out.
Keep in mind this is separate from shipping time.
Each piece is handcrafted so we have a processing time of 2-6 business days to make the item.
Engraved items take longer to make and hence take 5 to 6 business days to get shipped.
WE DO NOT KEEP AN INVENTORY AS EVERYTHING IS MADE-TO-ORDER.
Good things take time and we work hard to get the orders out as quickly as possible. If you are under a time constraint please message us before placing your order.
My order is marked "DELIVERED" but I have not received my package
Please check your receipt for the correct shipping address. Ask your family members, neighbors, management office if they are keeping your package. Also check back porches, bushes, garage, and mailbox that may protect packages from theft or weather.
Packages are many times scanned in advance as delivered. Please wait to see if the package is delivered within the next 2-4 business days. You can ask your local post office for the GPS coordinates to ensure the correct address.
If you still can't locate it, it is likely that your item is stolen. Mail theft is a felony. Please contact USPS Postal Inspector or police to report the mail theft. We will send you a replacement when we receive a copy of your USPS mail theft claim or police report.
Seller details
PetsDoo is considered a professional seller (known as a trader) in the EU. What's this?