PfantasyOriginals

Pfantasy Originals - Custom Embroidery

Homosassa, Florida | 1216 Sales

PfantasyOriginals

Pfantasy Originals - Custom Embroidery

Homosassa, Florida 1216 Sales On Etsy since 2008

5 out of 5 stars
(201)
Shari Pfannenstein

Contact shop owner

Shari Pfannenstein

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Reviews

Average item review
5 out of 5 stars
(201)
See reviews that mention:
quality 32 shipping 62 customer service 19
View all 201 reviews

Shop policies

Last updated on December 21, 2015
Welcome to Pfantasy Originals! I have been doing custom embroidery since 2003. My husband and I have been in the golf business for over 25 years (he's a golf professional - club pro) and I started my business "... with the golfer in mind". I've been having so much fun with the embroidery that I didn't want to limit it to just golf items! I specialize in small, custom orders, so if there is something that you've been looking for and you don't see it here in the shop, don't hesitate to contact me - we can work together to come up with a truly unique item designed specifically for you!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Your satisfaction is my #1 priority. I will be glad to refund any item that you are not happy with provided:
1) it is returned clean, intact and resellable,
2) it is not customized in any way and
3) it is returned within 15 days from the date you received it.
A refund for the full amount of the item (minus the shipping costs) will be issued via the original payment method. Shipping will not be refunded. Unfortunately I cannot accept returns on any items that have been customized in any way with names, initials or by special request. Items that have been lost or damaged in shipment are the responsibility of the buyer. I will be happy to insure any shipment; however, the cost of insurance will be the responsibility of the buyer - I will send the buyer a PayPal invoice for the additional cost of insurance and the item will be shipped when notification has been received that the additional payment has been made.
Payment
Pfantasy Originals accepts Direct Checkout, PayPal* and Etsy Gift Cards.
Residents of Vermont and Florida will be charged sales tax since I have a physical presence in those two states.

*Please Note: At this time I cannot accept payment via PayPal from any orders outside of the USA. Buyers from outside of the USA MUST pay via Direct Checkout or Etsy Gift Cards only.
Shipping
Etsy is now offering Calculated Shipping costs based on the size and weight of the item you are purchasing. This will save you money as I no longer have to estimate shipping costs! You will also be offered several shipping pricing options based on the shipping method and speed of delivery that you select.

INTERNATIONAL BUYERS: Please be aware that it can take 1 - 3 weeks for items shipping USPS First Class International to arrive at destinations outside the USA and can be held up even longer in customs. The buyer is responsible for any additional customs fees, tariffs or VAT.

You'll receive a shipping notification with a tracking number when the item ships so that you will know when to expect it. If there will be any type of delay at all in shipping the item, I will let you know immediately!
Additional policies and FAQs
A lot of my work is custom work, so don't hesitate to contact me if you have an idea for something that you don't see here. We can work together. Please visit my full website at www.pfantasyoriginals.com for other customized items that are not available in my etsy shop! Thanks!