PhantomXDesign

Home decor design distressed, reclaimed, upcycled items

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PhantomXDesign

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PhantomXDesign

Reviews

Average item review
2 out of 5 stars
(1)
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  • Stacey on Mar 25, 2023

    2 out of 5 stars

    Poorly packaged for shipping. Table broken and had to be reassembled.

    PhantomXDesign

    PhantomXDesign responded on Mar 30, 2023

    According to customer, package was damaged upon delivery (UPS). I profusely apologized to customer that wood planks on top of table had come off. even tho it was out of my control. I also noticed from pictures customer sent me that there was fresh dark water stains on some parts of table which leads me to believe the package was left outside in inclement weather of rain or snow. Table was packaged with all necessary precautions including wrapping individual table legs in bubble wrap. bubble wrap wrapped around table top portion and enclosing entire table in giant foam slip made for flat giant flat screen t.v's with styroam and wadded paper for cushioning. Customer told me they will be able to re-attach table top planks themselves fairly easily even tho I offered to send them TightBond II glue. 3-4 weeks later neg. review??

About PhantomXDesign

Sales 5
On Etsy since 2019

I design and create home decor and small furniture items sometimes by upcyling, using reclaimed items, or by Hacking an existing item into something different and unique

Shop policies

Last updated on Nov 1, 2019

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