PhenixPottery

Hand Thrown Pottery and Fine Porcelain Jewelry

Saint Peter, Minnesota · 2301 Sales

PhenixPottery

Hand Thrown Pottery and Fine Porcelain Jewelry

Saint Peter, Minnesota 2301 Sales On Etsy since 2006

5 out of 5 stars
(831)

Announcement   Phenix Pottery pieces are LEAD FREE, oven, microwave, and dishwasher safe. All pieces are hand thrown and some natural variations will occur.

Like my Facebook page for member only promotions and discounts.
https://www.facebook.com/phenixpottery

Announcement

Last updated on Jan 24, 2018

Phenix Pottery pieces are LEAD FREE, oven, microwave, and dishwasher safe. All pieces are hand thrown and some natural variations will occur.

Like my Facebook page for member only promotions and discounts.
https://www.facebook.com/phenixpottery

Gina Phenix

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Gina Phenix

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About

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Shop members

  • Gina Phenix

    Owner

Shop policies

Last updated on January 18, 2018

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
If you are dissatisfied with your purchase please contact me immediately (within 14 days of arrival). I offer a full refund, minus all shipping charges, upon the safe arrival of the returned item(s). The item(s) must be returned in original intact condition (unbroken) and received within 7 days of the customer contacting me. If the item is returned and arrives broken or after the 7 days I will not issue a refund so please take care to wrap and ship the item appropriately. On sale items or Custom orders are non-refundable or only at my discretion.
Payment
Items purchased by check or money order will not be shipped until payment has been cleared by my bank. This can take up to 14 days after deposit.

If a delay in payment is required for any reason, it is the customers responsibility to contact me via email or Etsy Conversation to make arrangements.
Shipping
All pottery is shipped either by priority mail (2-3 days) or parcel post (2-9 days).

***Please note that my shipping rates reflect the actual cost of shipping and the materials required to make sure my fragile items arrive safely, any overage above & beyond those costs will be refunded to the purchaser***

Items will be shipped within 5 business days of payment unless noted in my shop announcement.

One order will go to one shipping address. I will not break up an order and ship to multiple addresses. Example you can not purchase a set of 4 mugs and have me ship to 4 different addresses.

This shop uses Etsy Shipping there for items will be sipped to address provided by purchaser during the check out process. I am not responsible for the purchaser incorrectly entering these addresses. Items will not be refunded or replaced if they are sent to the incorrect location due to this error.
Additional policies and FAQs
COUPON CODES: Coupons will only be accepted for items noted in the coupon. Coupons can not be grouped together. You may only use one type of coupon per order. Coupons may be discontinued at anytime or for any reason. If you apply a coupon to an item that it is not intended to be used for I will cancel the sale. For example you are not allowed to use the coupon that is listed for earrings to a casserole purchase. If you attempt to do so I will cancel your purchase. Coupons will not be accepted for special order items.

CUSTOM WORK:
If there is something you see and like, but would like other colors or different size just send me a message and I'll see what I can do. The turnaround can be up to 6-8 weeks.