PhenixPottery

Hand Thrown Pottery and Fine Porcelain Jewelry

Minnesota, United States · 1882 Sales

PhenixPottery

Hand Thrown Pottery and Fine Porcelain Jewelry

Minnesota, United States 1882 Sales On Etsy since 2006

5 out of 5 stars
(735)

Announcement   Phenix Pottery pieces are LEAD FREE, oven, microwave, and dishwasher safe. All pieces are hand thrown and some natural variations will occur.

Like my Facebook page for member only promotions and discounts.
https://www.facebook.com/phenixpottery

Announcement
Last updated on Jul 4, 2016

Phenix Pottery pieces are LEAD FREE, oven, microwave, and dishwasher safe. All pieces are hand thrown and some natural variations will occur.

Like my Facebook page for member only promotions and discounts.
https://www.facebook.com/phenixpottery

Gina Phenix

Contact shop owner

Gina Phenix

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Reviews

Average item review
5 out of 5 stars
(735)
Helen Blumberg

Helen Blumberg on Jul 15, 2016

5 out of 5 stars

This is a beautiful piece of pottery, functional and decorative. The recipients were very pleased. Fast response, careful packaging, and a reasonable price. Thanks!

prsm56

prsm56 on Jun 21, 2016

5 out of 5 stars

Love this mug! It's perfect. Have the same one in blue that I purchased 2 yrs ago. Love it so much that I came right back to Phenix pottery. Great quality!

View all 735 reviews

About

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Shop members
  • Gina Phenix

    Owner

Shop policies

Last updated on December 23, 2015

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Items purchased by check or money order will not be shipped until payment has been cleared by my bank. This can take up to 14 days after deposit.

If a delay in payment is required for any reason, it is the customers responsibility to contact me via email or Etsy Conversation to make arrangements.
Shipping
All pottery is shipped either by priority mail (2-3 days) or parcel post (2-9 days) if you would like it faster you will need to pay the difference for express priority mail (1-2 days).

***Please note that my shipping rates reflect the actual cost of shipping and the materials required to make sure my fragile items arrive safely, any overage above & beyond those costs will be refunded to the purchaser***

Items will be shipped within 5 business days of payment.

This shop uses Etsy Shipping there for Items will be sipped to address provided by purchaser during the check out process. I am not responsible for the purchaser incorrectly entering these addresses. Items will not be refunded or replaced if they are sent to the incorrect location due to this error.
Refunds and Exchanges
If you are dissatisfied with your purchase please contact me immediately (within 14 days of arrival). I offer a full refund, minus all shipping charges, upon the safe arrival of the returned item(s). The item(s) must be returned in original intact condition (unbroken) and received within 14 days of the customer contacting me. If the item is returned and arrives broken or after the 14 days I will not issue a refund so please take care to wrap and ship the item appropriately. Custom orders are non-refundable or only at my discretion.
Additional policies and FAQs
CUSTOM WORK:
If there is something you see and like, but would like other colors or different size just send me a message and I'll see what I can do. The turnaround can be up to 6-8 weeks.