photoatelier's Shop Policies
Welcome to Photo Atelier, photography & photo blocks by Sarah Smile.
All photographs can be ordered in different sized prints or mounted on a wooden block. See the Your Choice section to order or contact me for a custom listing.
PRINT PRICE LIST
PHOTO BLOCK PRICE LIST
Small - 2.5x2.5 $10.50
Medium - 3.5x3.5 $12
Rectangle - 4x5.5 $17
Large - 5.5x5.5 $24
I can combine shipping with items from my other shop sarahsmiledesign.etsy.com. Contact me for a custom quote.
I accept paypal which is very easy and safe to use. You do not need a paypal account to pay by credit card.
Ontario residents will be charged 13% HST
Purchases are shipped to your Etsy address. Please make sure that this is correct.
All prints, photo blocks and pendants are made and printed to order. Look in the shop announcement (under the banner in my shop) for current production times.
Packages are shipped through Canada Post.
Canadian orders are received within 7 business days.
US orders usually arrive within 2 weeks or sooner depending on customs. ***Please understand that items held by customs are beyond my control***.
Packages to the US are sent via Small Packet Air with no tracking #. I am not responsible for lost packages but they are insured. We will work with Canada Post on your behalf to obtain a refund.
INTERNATIONAL SHIPPING - Packages are shipped via Small Packet International Air (no tracking or time guarantee). Shipping time is usually 6-12 days depending on customs.
Customers outside of Canada - you are responsible for any custom/ duty charges that may apply. Contact your local post office for information. I will not accept any returns due to custom/ duty charges.
Refunds and Exchanges
I do not accept returns but it is very important to me that you are happy with your purchase. If your order arrives damaged or you are not happy for any reason please contact me before leaving feedback so that we can resolve.
Additional Policies and FAQs
All images are property of Sarah Smile ©2009 - 2011.
I am happy to do custom and wholesale orders, contact me to discuss.
Last Updated April 17, 2011