phydeaux

Hand knit accessories & handcrafted jewelry

Chico, California

phydeaux is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

phydeaux is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on May 27, 2011
// WELCOME TO PHYDEAUX DESIGNS™ //

Phydeaux Designs™ is my (Brenda's) creative fiber lab, experimenting with fiber, color and texture. I make what I love to wear myself: something a little rustic, a little elegant, maybe even a little funky, and hopefully one of a kind.

"Phydeaux" is a term of endearment for my feline family members, my own French version of "Fido," making the more mundane more elegant, a little more funky, and, again, hopefully one of a kind.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
// CUSTOMER SATISFACTION //

If you are less than satisfied with your order, please contact me! Happy customers are very important to me. I accept both returns and exchanges, return shipping paid by you.
Payment
Please be sure to submit payment within three business days; otherwise, I will need to cancel your purchase and relist the item (contact me if you are not able to make payment within the three day window).

I accept payment via Paypal or credit card.

If you pay via Paypal, you may pay via credit card without setting up an account. If you pay via Paypal e-check, I will ship your purchase when the payment clears. If you prefer another mode of payment, check the "other box" and contact me!

Note! 9.25% sales tax is charged on all orders shipped to California mailing addresses.
Shipping
// SHIPPING OPTIONS //

I ship all over the world! But if your country’s customs laws prohibit the item(s) you purchased, I will let you know so that we can cancel the order.

// DOMESTIC SHIPPING //

I ship within three days following receipt or completion of order for all domestic deliveries.

// WORLDWIDE SHIPPING IS VERY WELCOME //

I will ship within three days following receipt of payment and completion of order.
Please note that once your order leaves me, it may take from two to five weeks, depending on your location, AND that first class shipping doesn't include online tracking service.

Orders shipped outside of the US may be assessed customs fees and taxes by the recipient's country. By federal and international law, I must include the actual purchase price of each items on the customs form for each shipment.

// EXPEDITED SHIPPING //

I'm always happy to upgrade your shipping to priority or express mail, but you must contact me in order to make the necessary arrangements, including payment, either via the Etsy conversation ("convo") system or via email (brenda at phydeauxdesigns.com).
Additional policies and FAQs
// GIFTS //

If your purchase is a gift, no problem - all domestic orders arrive wrapped in tissue and ribbons. I no longer wrap in tissue and ribbons for international orders, due to customs inspections. However, if you'd like wrapping for your international shipment, just let me know!

PLEASE let me know that it's a gift! If you'd like me to include a card, please also let me know (no additional cost). But you DO need to let me know the following details: recipient's gender, the event, and what to write on the card. If you want me to ship directly to the recipient, please alert me, so that I will know to not include the invoice and price with the scarf.

// CUSTOM ORDERS //

Due to a demanding day job and demanding business, I'm rarely able to accept custom orders.

// FAQ's //

My most frequently asked questions are about the yarns or stitches/patterns that I've used.

Many of my scarves are truly one of a kind, because I use handspun and dyed yarns from fellow Etsy artisans. I do also use commercial yarns, but keep those "trade secrets" to myself, as well as stitches used. I don't work from patterns (other than my own!). I might offer a particular design via pattern,, which you can see in my pattern and button shop:

http://phydeauxdesigns.etsy.com

Unfortunately, I’m not able to provide design details and instructions at no charge and I also won’t release patterns for all designs.

// WHOLESALE AND CONSIGNMENT //

I'm always interested in wholesale and consignment opportunities! Please contact me via Etsy Conversations or email (brenda at phydeauxdesigns dot com) for wholesale or consignment queries and terms.