Hand-embroidered keepsakes

Victoria, Canada · 11 Sales


Hand-embroidered keepsakes

Victoria, Canada 11 Sales On Etsy since 2013

0 out of 5 stars

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No reviews in the last year

kaeleytr0n on Jan 12, 2015

5 out of 5 stars

Very cute! Arrived quickly and in the time frame.

Amanda Craig

Amanda Craig on Sep 24, 2014

5 out of 5 stars

These are adorable and very well made! I love them and so do the dogs. We get compliments daily!


kp257201 on Aug 6, 2014

5 out of 5 stars

This piece was EXACTLY what I was looking for...cute fabrics, buttons, adjustable factor, hand stamping...the works! The order shipped very quickly and the seller is incredibly caring. I received compliments on the sweater/cover/cozy right away! Thanks again and I am sure I will be back for more color combinations.

View all 8 reviews

Shop policies

Last updated on January 30, 2013
Hi! I'm Pia. I love creating one-of-a-kind pieces that will last a lifetime. Everything in this shop is designed and handmade by me in my smoke-free studio in Victoria, British Columbia, Canada. I truly strive to make you something you'll treasure for years.

Accepted payment methods

Returns and exchanges
More than anything, I want to make sure that you are happy with the piece (or pieces) you are receiving. Because each item is customized and made-to-order, I cannot accept returns, but I can and will work with you to make sure you're happy with the product. The best way to do this is to ask any questions you might have before I start stitching. Please convo me with ANY questions at all -- I am more than happy to confirm colour accuracy or anything else. For the ornamental name pieces, if you want me to send you a mockup of the design before I begin stitching, just let me know. Because each piece is different, I am using my own artistic license to create the patterns, but am happy to get your approval before I begin stitching.

If the item is damaged in any way, please let me know and I will immediately rectify the situation. Pieces are shipped in a rigid cardboard envelope so, barring extremely rough handling, should be flat and unbent on arrival.
Payment can be made through Paypal. Due to the personalized nature of the pieces, payment must be made in full before work can begin.
Please allow 3-7 days for me to design, stitch, and then ship your piece. I will send out a shipping confirmation as soon as it's sent off.

All pieces sent through Canada Post via regular mail. Delivery within Canada usually takes from 3-5 days; to the United States and other countries it can be significantly longer. Because this is not trackable, it is very important that your address be correct. Please double check that this is the case! I will send it to the address listed on your Etsy account. If your address is incorrect and it is returned to me, I am happy to ship it again but will need to recharge for shipping. If you would like me to send the piece through trackable or registered mail, just let me know and I'll get a quote for you!

Please note that I am not responsible for any custom or tax charges your country may levy.
Additional policies and FAQs
If you want something custom-made and don't see options available (different size, colours, etc.) please let me know! I would love to work with you and stitch something special to your specifications.

Feel free to contact me at any time, through Etsy or via email -- pia [at] pialouise [dot] com.

I blog about crafts, food, and many other things (okay, mostly my dog) at http://www.pialouise.com