Buy 3 Pendants and receive 1 FREE Chain

Toronto, Canada

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Lisa and Karen

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Lisa and Karen


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Shop policies

Last updated on February 3, 2011
Hi all and welcome to Pieces of Me Pendants' policy page.

As a retailer on Etsy, I seek to ensure that each of my customers is happy with their purchases and that the transaction goes as smoothly as possible. I'm quite easy going and will do my best to accommodate special requests, custom orders, etc. to make your buying experience here a pleasurable as possible.

Below I outline a few of the ground rules or things you can expect when purchasing items through my shop.

Happy Shopping and have a wonderful day.

Accepted payment methods

Returns and exchanges
Custom Orders: Refunds will not be offered on orders with customized designs.
Paypal is the preferred payment option for this shop, to ensure timely shipping of your items, though I will endeavor to accommodate alternate cash means of payment if at all possible or reasonable.

Paypal "Echecks": Paypal echecks are welcome and accepted, however items purchased with a Paypal echeck will not be shipped until Paypal confirms that the payment has cleared. This policy applies to all first time customers and those whom I have not established a regular ongoing relationship with. Items can be purchased with an echeck, they will simply take a little longer to arrive than more immediate payment options.

Delayed Payment: In line with the above policy on echecks, orders will not be shipped until payment has been received, either through Paypal or some other acceptable alternative.
Rush Shipping: Rush shipping is available on request for most orders. Please contact me directly if you desire 1 - 2 day shipping of your item. Additional charges apply.
Additional policies and FAQs
Custom Orders: Custom orders are welcome. If you have idea you'd like to see on a pendant, I'll do my best to work with you and accommodate such requests. More elaborate requests or those that require significant design (i.e. not simply putting your picture on a pendant or a favorite saying but detailed graphic design) work may involve a small supplementary custom charge to be arranged hen discussing your request.

Wholesale Orders: Wholesale orders are welcome and bulk shipping charges can be arranged for buyers with offsite (non-etsy) retail stores.

Etsy Sellers:
*Resale on Etsy: For those wishing to purchase my pendants for reuse in one of your own creations, I request that you ask me first prior to doing so, if this is your intent, and that upon approval you place a link on each item of yours - that contains one of my pendants - to my shop acknowledging me as the creator or the pendant portion of your item. I also ask that you notify me when you have posted any such items as well.

Please message me if you would like a location, name, word, photograph, etc. and I will do my best to accommodate any requests.

WHOLESALE ORDERS WELCOMED, please message me for details.