pillowhead

hand embroidered and fabric goodness

Ottawa, Canada
1,822 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Welcome to pillowhead!
Made by my own two hands, from Ottawa, unceded Algonquin Anishinabe territory, Canada.
Currently, items are shipping only within Canada. If you are outside of Canada, please contact me for a shipping quote.
Custom inquiries welcome.

Announcement

Last updated on Jun 3, 2021

Welcome to pillowhead!
Made by my own two hands, from Ottawa, unceded Algonquin Anishinabe territory, Canada.
Currently, items are shipping only within Canada. If you are outside of Canada, please contact me for a shipping quote.
Custom inquiries welcome.

Items

1822 Sales
 
Angela

Contact shop owner

Angela

Reviews

Average item review
5 out of 5 stars
(789)
See reviews that mention:
Quality 94 Shipping 113 Customer service 113

About pillowhead

Sales 1,822
On Etsy since 2006

hand embroidered :: cozy :: cute :: accessories

Ever since I was a kid I loved to create things: weaving twine and yarn purses, clothes for my cabbage patch children, calligraphy bookmarks and greeting cards. Fifteen years ago, I embroidered a pillow as a baby shower gift. A year later, I discovered the wonderful world of Etsy through my husband's constant Internet surfing. After taking a break for a few years, I reopened my shop in November of 2019 and I'm glad to be back!

Embroidering by hand is such a slow, calming process. It's a cozy art; sitting on the couch with a hoop, threads and a cup of tea. The placement of every stitch has to be right, and can't be rushed. In the end, I produce something completely one of a kind.

I am constantly learning new techniques through social media and YouTube; it's amazing what some artisans can do!
Thank you for coming on this creative journey with me!

Shop members

  • Angela

    Owner, Designer, Creator

    crafty mama and creator of all things in the shop | loves making and baking and eating all the things | everything is handmade with love by my own two hands

Shop policies

Last updated on January 4, 2021
Thank you for visiting pillowhead designs!

All the embroidery in the shop is done by my own two hands, making each piece unique.

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MATERIALS I USE

EMBROIDERY FLOSS:
I use DMC embroidery floss in all my work. A color chart can be found here: http://yarntree.com/075dmcolors.jpg

FELT: All the felt I use is made 100% from post consumer recycled plastic bottles.

CARDSTOCK: I try to use eco friendly paper products. The cards in my shop are made from tree friendly bamboo and cotton.

PACKAGING: I use recycled and repurposed materials to package and ship your items to you.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Because of the time consuming nature of my craft, there are NO RETURNS or EXCHANGES on orders. Each listing is described in as much detail as possible. Please reach out to me if you have any other questions before purchasing.

For custom orders, I do work diligently with each customer to ensure that the item meets specifications. A refund or a new item can be made if there is an error on my part.
Payment
I accept payment via Paypal, credit cards and Etsy gift cards. Please make payment upon purchasing.
Shipping
**IMPORTANT** Please note that the BUYER is responsible for any and all CUSTOMS and BROKERAGE FEES from the shipping of a purchase. So if you're not sure, check with your country's regulations before you buy.

DUE TO COVID-19 MEASURES, DELAYS ARE EXPECTED TO INCREASE SHIPPING TIMES.
All items are shipped through CanadaPost regular air mail.
Shipping times will vary depending on location.
Some items are currently shipping only within Canada but please message me for a shipping quote if you are outside Canada.

Orders are shipped to the address that you provide during checkout. Please review the address to make sure it is correct on the order confirmation you receive shortly after checking out. If you have made an error, please inform me through Etsy messages as soon as possible. Ready made items are usually shipped within 1-2 days of purchase.

To keep shipping costs low, shipping does not have a tracking option. If you wish to upgrade, please let me know and I can quote you a price.
Additional policies and FAQs
*Custom and Personalized Orders

Custom inquiries are welcome! Please contact me through Etsy using the 'Messages" function.

You will be contacted about your custom order so we can finalize details such as embroidery and colours. Please be aware I cannot proceed with custom order unless I have all the information required and shipping will be delayed. Please CHECK YOUR ETSY MESSAGES.

*Wholesale Inquiries

Wholesale order inquiries are welcome. Please send me a message through Etsy. For wholesale orders, please provide your reseller's license (permit) and I would be happy to forward my wholesale information.

To see my previous custom orders, please check my Sold section or in the Custom gallery of my Facebook page: @pillowheaddesigns.

*Packaging and Gift Wrapping

All orders are gift packaged with ecofriendly (reused or recyclable) materials - even buying for yourself should be a gift! Extra gift wrapping is not necessary.
Privacy
Your information is safe with me. I will only use your provided info to send your items or contact you if necessary.