pilotdesign

Keith Moore - Modern clocks, lighting, and furniture

Minnesota, United States · 721 Sales

pilotdesign

Keith Moore - Modern clocks, lighting, and furniture

Minnesota, United States 721 Sales On Etsy since 2008

0 out of 5 stars
(225)

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Note from shop owner I'm no longer making new clocks. If you need parts for a clock you purchased from me, please go to https://www.primexusa.com

Standard movements are part # 100040
Pendulum movements are part #11111

Note from shop owner

Last updated on Oct 4, 2014

I'm no longer making new clocks. If you need parts for a clock you purchased from me, please go to https://www.primexusa.com

Standard movements are part # 100040
Pendulum movements are part #11111

Keith Moore

Contact shop owner

Keith Moore

Reviews

No reviews in the last year

Anonymous on Aug 13, 2013

5 out of 5 stars

Most incredible, modern clock! So glad we could buy one before you close your shop! This piece is amazing! THank you!!

Anonymous on Jun 6, 2013

5 out of 5 stars

I loved my first clock so much that I had to come back and get a second one for my office!

Anonymous on Mar 17, 2013

5 out of 5 stars

Keith ~ Thank you for this wonderful clock. It is so well made, superb really. Much better quality than I expected for the price. The color was very true to the photo. Your handwritten instructions and enclosed battery were much appreciated. Cheers! Antonya

View all 225 reviews

Shop policies

Last updated on February 3, 2011
I know you have a lot of choices, and I strive for exceptional design, quality, and service, with ready inventory delivered in 2-3 days via USPS for small pieces, and made-to-order in about 6 days.

I try to keep things fresh with new designs as often as I'm able to. The hard part is sticking to one project until it's refined, as I have many projects underway.

About the name:
Pilot Design came about because of the many good things the word pilot represents. A pilot light is a small flame that ignites a larger fire. The pilot of a plane or boat is someone who takes people places they may not have been before. A pilot program is one which is meant to discover viability for an idea. These are notions I hope to evoke with my work.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept Paypal.
Shipping
Shipping is included in the price for select items (XL clocks) within the U.S. I'll will also occasionally run free shipping specials for holidays or promotions.

If you live in an apartment building or condo, anything with "Unit" "#" or "Suite" in the address, shipments will require a signature to prevent theft. That comes out of my profit, so I hope you appreciate it.

Shipping cost is the same for 1 or more clocks based on USPS Flat Rate shipping. All orders are insured.
Refunds and Exchanges
If you're not satisfied with your purchase, let me know why, and I'll either work with you to find a satisfactory resolution, or you may return it and I'll provide a refund. So far, nothing has come back, and I work hard to keep it that way.
Additional policies and FAQs
WHOLESALE:
Convo me and I'll send you a pricing schedule. I prefer to invoice via Paypal if you're national, vs. local. For local (Minneapolis), payment is net 15 days on delivery.

CONSIGNMENT:
I am no longer fulfilling consignment requests.

DROP SHIPPING:
I am no longer fulfilling drop shipment transactions.

GIVE-AWAYS:
I occasionally provide work for Give-aways for promotional reasons. My decision is primarily based on how much traffic your site gets, the requirements for the giveaway (lots of social networking is good) and the level/quality of any advertising that appears on your site. That said, I WILL NOT SHIP A GIVE-AWAY OUTSIDE THE U.S.

SUSTAINABILITY:
Presently, I use a laminate with various colored bamboo patterns on them. They aren't real bamboo. I've looked into making my pieces from various sustainable materials, and it's extremely cost prohibitive. I may offer it in the future as a premium line. I do, however, work very hard to keep my waste down (no snickering) and I design pieces accordingly.

Items are packed in cornstarch-based foam peanuts that can be "ethically" discarded in the trash, dissolved in water, or crumbled and added to a salad in place of croutons.

TICKING:
I'm working to find "tick-free" clock movements that have the shaft length I need (again with the snickering), but haven't yet. I'll make a big deal out of it when I do.

HANGING:
I recommend E-Z Anchor drywall anchors, readily available at your local hardware store. They're awesome, like the Chuck Norris of hanging hardware. I'm starting to include these in shipments.