PineNineteen

Fully Editable Templates & Premade Logos

Albany, Georgia | 3541 Sales

PineNineteen

Fully Editable Templates & Premade Logos

Albany, Georgia 3541 Sales On Etsy since 2013

5 out of 5 stars (698)

Announcement   Current Processing Time
First Proof: 1-2 business days
Revisions: 1 business day

Before placing your order, carefully read through our Shop Policies:
www.etsy.com/shop/pinenineteen/policy

We LOVE keeping up with our clients on Instagram!
Follow along and say hello - @PineNineteen

Announcement

Last updated on Dec 6, 2018

Current Processing Time
First Proof: 1-2 business days
Revisions: 1 business day

Before placing your order, carefully read through our Shop Policies:
www.etsy.com/shop/pinenineteen/policy

We LOVE keeping up with our clients on Instagram!
Follow along and say hello - @PineNineteen

Ashley Burke

Contact shop owner

Ashley Burke

View all 172 items

Reviews

Average item review
5 out of 5 stars
(698)
See reviews that mention:
quality 17 shipping 22 customer service 173
View all 698 reviews

Shop policies

Last updated on February 24, 2019

Accepted payment methods

Paypal Visa Mastercard American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Due to the digital nature of our work, we do not offer refunds after we have started work on your order. If you need to cancel an order, please contact us immediately. Orders that have not received proofs can be canceled and refunded in full. If you are unhappy with your order, let me know and we will work together to find the right solution.

If you need to cancel or make a change to a print order, please contact us immediately. Depending on whether your order has gone into production, we may be able to cancel the order and process a refund, minus design fees. If you order has gone into production, the order cannot be canceled. Printed stationery is not returnable.

If your printed stationery order arrives and is incorrect, please let me know immediately. Depending on the type of error, we may be able to offer replacements or discounted re-printing.

Instant download items are not refundable. This is because there is no way to return an instant download item to the seller.
Shipping
Printed stationery orders are processed and delivered to your doorstep in 7 business days. This does not include weekends or holidays. At this time, we only ship within the United States.

Digital orders are delivered via email immediately after your written approval is given.

Instant download orders are available to download and use immediately after purchase. Allow a couple minutes for your order to process, then you will receive a download link to the email on file with your Etsy account. You can also download your files from the Etsy Downloads page.
Additional policies and FAQs
We require our clients to provide a reply to messages containing proofs within 30 days or else the order will be considered abandoned. In this case, the order will be finalized and marked as complete. Final files from the last proof sent will be delivered as-is via email. Refunds are not issued on abandoned orders. Additional fees are required to pick back up where we left off. If additional time is needed on a project, please contact us immediately.

Client files are stored on our system for 30 days following delivery. It is the client's responsibility to download and store their files safely. Once files are deleted from our system, repurchase of the design is required to restart from scratch. If edits are needed within your 30 day storage period, a small service fee will be invoiced for each additional round needed.