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pinkpuppypaperco's Shop Announcement

Thank you for visiting The Pink Puppy Paper Company! It is my passion to create the perfect, sweet piece of art for the young...or young at heart! NOW FEATURING durable, satin finish paper for all of our prints and an updated color chart! 8x10 upgrades, digital file options, and multiple-print discounts AVAILABLE NOW! :)

pinkpuppypaperco's Shop Policies

Welcome

Thank you for visiting The Pink Puppy Paper Company! It is my passion to create the perfect, sweet piece of art for the young or young at heart!

Payment

I only accept Paypal at this time, and orders will not be processed until payment is received.

Shipping

It is my sincerest goal to have all printed orders shipped within 4 days time of purchase. If my workload is heavy, you will be notified of any delay upon purchasing. Printable {.jpg or .pdf} files are typically customized and e-mailed to the buyer within 72 hours of purchase. Please include any information needed for customization in the "Notes to Seller" section at checkout, to help expedite the transaction! Please note that all of my orders are sent with regular USPS shipping. Tracking numbers are only available upon request (before item is shipped!) and insurance/delivery confirmation is available upon request for an additional fee. I am also able to 2 day ship or overnight orders for a rush fee. Please understand that I cannot retrieve a tracking number once an item has already shipped. Sorry! :(

Refunds and Exchanges

If an item is not received within 3-weeks of purchase it is the buyer's responsibility to contact The Pink Puppy Paper Co. (I would even recommend checking with me after 10 days, as I normally get things shipped within the week of purchase!)

In the event of a damaged or lost print, a new one will be sent to buyer free of charge. I only that ask the buyer to send picture to show proof of damage. I'd like to think that I'm very reasonable and willing to work out any issues my customers may encounter with my art. It is a big deal for me to maintain good relationships with my customer and to keep my feedback nothing but positive! My goal is to keep my customers happy and coming back for more! Please contact me with any questions or concerns before leaving feedback. Thank you! :)

Additional Policies and FAQs

Please note that my art is printed to order...I don't mass produce my work! In some cases, my art comes in the form of printable {.jpg or .pdf} files that will be customized and e-mailed to you. Please read my listings carefully so you know what you're ordering and what you'll receive!

All of my prints are produced on awesome and durable Red River satin paper and with high-quality inks. If you have any questions about my prints, please convo me before making a purchase! :)

Want something that you don't see in my shop? Need something framed? Shipped as a gift? CONVO ME! I am happy to try to accommodate special orders!

Please note that if you do not indicate a color selection in the Notes to Seller section at checkout, you will receive your print in the color combo shown in the first sample picture. I will attempt to contact you twice within 48 hours of your purchase if you don't indicate a color choice. After that, I will ship your print as shown.

Please note, also, that with custom orders, you should receive a digital proof within 72 hours of purchase. If you do not respond to the proof within 1 week, the print will be shipped at shown in the proof.

COPYRIGHT INFORMATION:
All designs featured in this shop are the exclusive property of The Pink Puppy Paper Company (Clark Noelle Designs/Becky Williams). All rights reserved. Do not copy, alter, sell, or claim these designs as your own...in part of in total. Any other use of these designs, without the expressed written consent of The Pink Puppy Paper Company, is strictly prohibited. While it's flattering to be an inspiration, please let my designs be nothing more than that. Flex your own creative muscles! All designs (which includes the layout of the elements) are copyright protected by United States and International Law. PLEASE BE AWARE THAT THIS INCLUDES CUSTOM PROOFS SENT TO MY CUSTOMERS VIA ETSY CONVO. USING MY ART TO MAKE ADDITIONAL ART, INVITATIONS, DECORATIONS, ETC. IS STILL COPYRIGHT INFRINGEMENT. (even if you're not selling it!) I WOULD BE HAPPY TO SET UP A CUSTOM LISTING FOR MORE PRINTABLE OPTIONS IF YOU WOULD LIKE TO MAKE OTHER ITEMS USING MY DESIGNS.

Thanks again for stopping by The Pink Puppy Paper Company! : )

Last Updated April 9, 2013