PinkTwig

Simple jewelry for everyday

6,877 Sales

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

PinkTwig is taking a short break

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Lori

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Lori

Reviews

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Quality 115 Shipping 237 Customer service 125

Shop policies

Last updated on October 11, 2017

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 6 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
No one has time to read a novel of policies. So let's keep this short and sweet.

If you are unhappy with your purchase please contact me and I will be happy to work something out with you.
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► Shipping fees cannot be refunded. Please understand I have already shipped the item to you.

► Return shipping is the buyer's responsibility. Please repackage the item safely.

►►►If you need to exchange for a different length, there will be a fee to cover return shipping and new materials.
Payment
Now accepting credit cards and gift cards! Also Paypal - eChecks can take up to 1 week to clear, so please allow for extra time for your order to be filled.

►Etsy and Paypal do not release your shipping address until echecks have cleared.
Shipping
► I ship via USPS first class mail. Contact me if you would like to upgrade to Priority or Express.
► (U.S. orders only) will include a delivery confirmation.
► Packages sent outside the U.S. will go USPS first class international.
► Packages sent internationally will NOT have a confirmation number.

Please understand that sometimes Mr. Mailman likes to take the scenic route and can turn a four hour drive into a four day adventure. I unfortunately cannot speed up the delivery process. I can only be responsible for sending my packages out within a reasonable time period.

**Note: I do however say a little prayer to the post office fairy to deliver my packages on time! I may look into rain dances next.

► International Shipping - Tax & Customs Fees

Please be aware that your country may or may not charge a duty/customs fee to receive your parcel. It is the buyers responsibility to pay your country's customs fees. I cannot be responsible for any charges. It is a random process that is applied by your local customs office and I have no control over that. I apologize in advance for any inconvenience this may cause.