PinkTwig

Simple jewelry for everyday

On Etsy since 2012

6,877 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

PinkTwig

Simple jewelry for everyday

6,877 Sales

Shop owner

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Lori

Contact shop owner

Lori

Reviews

Average item review
5 out of 5 stars
(1108)
See reviews that mention:
quality 115 shipping 238 customer service 125

Shop policies

Last updated on October 11, 2017

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 6 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
No one has time to read a novel of policies. So let's keep this short and sweet.

If you are unhappy with your purchase please contact me and I will be happy to work something out with you.
.....................................................................................................................................
► Shipping fees cannot be refunded. Please understand I have already shipped the item to you.

► Return shipping is the buyer's responsibility. Please repackage the item safely.

►►►If you need to exchange for a different length, there will be a fee to cover return shipping and new materials.
Payment
Now accepting credit cards and gift cards! Also Paypal - eChecks can take up to 1 week to clear, so please allow for extra time for your order to be filled.

►Etsy and Paypal do not release your shipping address until echecks have cleared.
Shipping
► I ship via USPS first class mail. Contact me if you would like to upgrade to Priority or Express.
► (U.S. orders only) will include a delivery confirmation.
► Packages sent outside the U.S. will go USPS first class international.
► Packages sent internationally will NOT have a confirmation number.

Please understand that sometimes Mr. Mailman likes to take the scenic route and can turn a four hour drive into a four day adventure. I unfortunately cannot speed up the delivery process. I can only be responsible for sending my packages out within a reasonable time period.

**Note: I do however say a little prayer to the post office fairy to deliver my packages on time! I may look into rain dances next.

► International Shipping - Tax & Customs Fees

Please be aware that your country may or may not charge a duty/customs fee to receive your parcel. It is the buyers responsibility to pay your country's customs fees. I cannot be responsible for any charges. It is a random process that is applied by your local customs office and I have no control over that. I apologize in advance for any inconvenience this may cause.