PinkyCrafts

If you cancel an in-stock order prior to shipment, I will refund your money 100%. If you cancel an in-stock order after it has shipped or are not satisfied with your item once you receive it, please contact me immediately so we can work together to make it right! If you are simply unsatisfied with your in-stock item, you may return the item to me in the same condition as it was received within 30 days of purchase, and I will refund the original purchase price (minus shipping). Buyer is responsible for paying return shipping. If your item is lost or damaged during shipping, I will work with you to find a solution via refund, replacement or store credit. Due to the nature of the item(s), custom orders cannot be returned, exchanged or refunded once the listing has been purchased.

I accept PayPal, which securely processes credit/debit cards and allows you to pay by eCheck. If you do not yet have a PayPal account, it is free and easy to sign up. Payment MUST be received before the item can be shipped; if you choose to pay by eCheck, I will ship the order as soon as your check clears, which can take up to 5 business days. If you need your item by a certain date and wish to pay by check, we may need to expedite shipping, so please contact me. If payment is not received/initiated within 5 business days and I cannot reach you via email and/or convo to make arrangements, I reserve the right to cancel the sale and relist the item. As long as you're in contact with me, I'm willing to work with you to ensure you receive your item!

All in-stock orders will ship within 3 business days of payment. Most items ship via USPS First Class Mail. Normal delivery time for all shipped orders is 2-5 business days if shipped within the US, and within 2 weeks for international orders. Unfortunately, I cannot control international orders once they leave the US, and Customs delays have occurred. I cannot guarantee delivery dates for international orders. Contact me for expedited shipping!

Additional items purchased at the same time always ship at no additional charge! Most orders will ship within 24 hours of payment, however, the busy holiday seasons may require additional shipping time. All orders will be shipped within 72 hours of payment (unless otherwise agreed upon for custom orders). If you require expidited shipping, please contact me immediately for a quote! I do my best to accurately quote standard shipping prices in my listings, but if the actual shipping cost differs by more than $1 from what you paid, the difference will be refunded to you. Please see each item for specifics on whether the item will ship via Priority or First Class. All items ship with Delivery Confirmation. All items will be packaged appropriataly to protect their precious contents! Most items are able to be shipped internationally; if the item you are interested in does not list shipping rates to your country, please convo me and I will quote you a price.

Certain countries prohibit the shipping of certain items; the buyer is responsible for knowing the rules and regulations for their country, understanding the prohibited goods will not be delivered. Please note that buyers are responsible for any and all duties and customs charges that may be incurred. If you would like to add insurance to your order, please let me know and I'll update the listing for you prior to purchase.

For all international orders: Unfortunately, I cannot be responsible for your shipment once it leaves the USA, and cannot 100% guarentee international delivery by a specific date. Packages can get hung up in Customs at the receiving country, which is out of my control. I will do everything I can to ensure an on-time delivery!

I love custom orders and would love to create something special just for you!! If you want an item customized or changed from what is in stock, please contact me PRIOR to purchase to ensure availability and production/delivery time. Asking for a custom order during or after purchase may result in cancelation of the sale or delayed delivery.