Most items are one of a kind so make sure you choose carefully and feel free to ask me any question (and I mean any). If you are not happy with your purchase please contact me. In the unlikely event that your purchased item is faulty, I will happily give you a refund or replace it. Shipping and handling are not included in the refund.

I accept direct credit payments for order from within New Zealand. Please contact me to discuss any issue.

Unless otherwise requested, I will ship parcels via international economy (10 - 25 working days). If you wish to receive your parcel by express courier (1 - 5 working days), economy courier (2 - 6 working days) or airmail (3 - 10 working days) please advise me upon ordering as this will increase postal charges. Pioupioukids cannot be held responsible for lost or damaged parcels and postal insurance is strongly recommended. If you wish to insure your parcel let me know before you place your payment as this will change the total amount due.
The no waste policy applies to shipping as well: I will re-use packaging where possible!