PiperHandcraft

Hand made hats and accessories in Missoula, MT

Missoula, Montana

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    https://www.instagram.com/piper_handcraft/
http://www.facebook.com/piperandpaisley

Announcement

Last updated on Jun 18, 2021

https://www.instagram.com/piper_handcraft/
http://www.facebook.com/piperandpaisley

Items

jen bohman

Contact shop owner

jen bohman

Reviews

Average item review
5 out of 5 stars
(1351)
See reviews that mention:
Quality 155 Shipping 138 Customer service 97

Shop policies

Last updated on July 6, 2021

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Returns and Exchanges
At Piper Handcraft, we take great pride in our products and craftsmanship. We want every customer to be happy and comfortable with their new purchase. If you need to return your purchase for whatever reason, you can do so within 15 days of receipt. Please contact us at info [!at] piperandpaisley.com to discuss your options. Piper Handcraft goods are 100% satisfaction guaranteed.


Returns by Mail
Please package your order, in its new, original condition (with tags attached, in original packaging) and include a clearly signed and written note expressing your reason for return or exchange, and your order preference, whether it be a different size, or store credit. Please also include your original order number and details, for reference.
The order should be shipped to:

Piper Handcraft
1212 Tulip Ln
Missoula, MT 59802

Once we receive your package, we will process your return. Please allow up to 10 business days for your credit to be reflected on your account.


Exchanges:
Please contact customer service directly to discuss your exchange. Exchanges must be in new and original condition (unworn, with tags attached). Exchanges are best processed by email at info [!at] piperandpaisley.com, but you can also reach us by phone at (406)239-5595.


Return and Exchange Restrictions:

-All sale purchases are FINAL SALE!
-We reserve the right to deny a return or require a re-stocking fee.
-Returned items must be as you received them: Clean and with all hang tags attached.
-No credits will be issued for items that have been worn; there should be no odors, no marks of facial make-up/hair product, etc. on the hat.

- Customers are responsible for all return shipping costs.

- Please note: We do not refund original shipping and handling charges.


- In the event of damaged or defective merchandise, please contact Piper Handcraft immediately after receipt of product at info [!at] piperandpaisley.com or 406-239-5595.
Payment
Paypal.
Shipping
Unless otherwise noted in my shop announcements, all orders will ship with in 1-2 weeks from date of payment, and I will do my absolute best to ship it earlier. As a default, I ship USPS First Class Mail in the US, and First Class International Mail to everywhere else. Shipping option are available to you at check out. Your shipping price includes delivery confirmation in the US. If you are international, and would like your product shipped more quickly, message me in the box and let me know, and I will send you a quote.
Additional policies and FAQs
Wholesale inquiries are welcome, but sorry, no consignment- please contact me for more information about wholesale terms.