piratcha's Shop Policies
Hello and welcome! Thank you for visiting my small shop.
I'm a moderator of Bead Tutorial on LiveJournal. There, I post my FREE online bead tutorials. Feel free to visit!
And I am a proud member of The Paper Twirlies Group on ETSY. We twirl paper!
My flickr is http://www.flickr.com/photos/14141338@N05/
I publish all my handmade jewelry and paper crafts there.
Follow me at twitter. http://twitter.com/piratcha
If you want me to make something for you, please feel free to contact me.
I accept PayPal only. Also, please make your payment within 3 days of purchase or I will re-list the items.
Important, if your Etsy address and PayPal address are different, please let me know where you want me to ship! Otherwise, I'll ship to your Paypal address.
The package will be shipped the next day after payment is received. I ship Monday - Friday. All orders place on Friday and weekend will be shipped on Monday.
Estimate delivery time is around 10 - 14 days worldwide. It may be longer in December or during special occasion. The delay can also be caused by your country's custom office.
All orders will be shipped with Registered Air Mail with tracking code. If you don't want Registered Air Mail, please contact me for adjusting your shipping cost. However, if you need any items in hurry, I can ship to you with Express Mail Service. It takes around 3 - 5 days but the shipping cost is very expensive in my opinion. I believe it's more than $25. Contact me first if you need EMS shipping.
About the tracking code. I will update the code to paypal shipping status and paypal will email the update shipping status to you which will include the tracking code. The code can be tracked at two places: from Thailand post website and your country postal service website. However, it is to be best checked at your country post website. Because at Thailand post website, it provided only the flight no., Date and destination exchange office. The link is here.
If you are in USA, please use the code to check at http://www.usps.com/
For Cananda, http://www.canadapost.ca/cpotools/apps/track/personal/findByTrackNumber
To my past experience, it took more than 10 days before the code can be tracked at the website and most of the time, my customers would receive the package first.
About import tax and customs, please note that import tax or extra charge for custom is buyer's responsibility. Before you make a order, please check with your country's laws about import tax.
My standard shipping won't require me to put the green declaration form on the package. But I'll always print the etsy receipt. If you wish any adjustment, please contact me before you make a purchase.
Refunds and Exchanges
Please allow me a room for making things right. If any problem occurs, you do want refunds or returns, please contact me. I'll try my best to set things right and make you happy.
Additional Policies and FAQs
I accept custom order. Feel free to contact me if you wish any other color or quantity or any bead you don't find in my shop. I may surprise you.
Last Updated October 6, 2013