PitBullLadyDesigns

Needle Felt Animal Portraits & Recycled Fabric Goodies

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Barbara and Stephanie

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Barbara and Stephanie

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Quality 6 Shipping 10 Customer service 11

Shop policies

Last updated on February 3, 2011
Your satisfaction is my first priority and I appreciate your spending time in my store, so if you have questions or concerns about your order, contact me at anytime.

Accepted payment methods

Paypal
Returns and exchanges
RETURNS:
If you are dissatisfied with the item(s) you purchased, please contact me immediately. A refund for the purchase price, excluding shipping costs, will be issued upon the return of any item that can be resold and is returned undamaged. At this time, I do not accept returns on custom items.
Payment
Items except for custom orders are usually shipped within a week from the payment’s clearing date. They are sent via USPS First Class mail with confirmation and come in sturdy packaging to prevent damage.
Shipping
I do refund paid shipping/handling fees in excess of $1.00, gift wrap free, and insurance extra.

INTERNATIONAL BUYERS PLEASE NOTE:
PitBullLadyDesigns is not responsible for any duties, customs fees or other taxes. Those costs (if any) are the sole responsibility of the buyer.
Additional policies and FAQs
CUSTOM:
Custom orders are welcome 50% of payment due at time of order. Work is usually complete within 2 to 3 weeks. Custom orders are non refundable.

Please do not hesitate to contact me if you have any questions. Convos and emails (pits_in_4h!@!yahoo.com) are both welcomed, although convos are viewed more frequently than email.

For custom order portraits of your favorite pet or show animal, I will be working directly off of photographs that you supply, pictures must clearly show markings & profile of the animal. The description of the animal’s temperament helps clarify the vision of the animal not seen in pictures and allows the animal’s shape and personality to appear. A portion of the fiber for sculpture can be from your own animal's hair to make this a very special keepsake for you. Each pin will measure between 1 1/2" - 5" and because of the lightness of the wool it will be amazingly light. Please allow 2-3 weeks for completion from the date of payment.