PixiePaperCompany
PixiePaperCompany is taking a short break
Reviews
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caren on Sep 15, 2022
5 out of 5 starsSuch a unique set for our wedding. We haven't decided in invites yet, but we ordered our Save the Dates from this store. So cute and Megan was so easy to work with.
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Abigail on Aug 31, 2022
5 out of 5 starsThese stickers were exactly what I was looking for! Great quality!
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Christina on Jul 18, 2023
2 out of 5 starsDidn’t create the invitation in the correct color or design that was discussed and then wanted to charge me a couple different large fees to change the things that were wrong. It was never disclosed that their capabilities were very limited. Ended up going somewhere else to get the invitations done.
Pixie Paper Company responded on Aug 3, 2023
Hi Christina, Though we appreciate all feedback, I do believe this particular review is misleading and feel the need to reply. Per our conversation, there was no mention from you at any point about a custom illustration. Additionally, there was only one additional fee outside of the original, which was for the new request (venue sketch). We can't work for free and need to be compensated for the hours an illustration can take. Regarding the wrong color, you're right, I missed that. Since the project had robust design requests, I kindly asked a few times to change communication to email to streamline design requests. Unfortunately my request was ignored. We pride ourselves on our customer service and we do sometimes make mistakes (we’re humans ☺️). I'm very sorry you felt shorted in service.
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About PixiePaperCompany
Etsy automatically translates most text on the site to your preferred language.
See in original language
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Nothing like some chamomiles to calm those hectic days by the printer :) -
Printing love -
Pretty sure glitter will always be in style -
Hashtag signs, get with the times ;) -
What started as favors for friends and family, quickly became a small, but established stationery company...
Shop members
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Megan
Designer, Owner
After college, Megan quickly realized that graphic design was her passion, and the smaller the company, the better. She knew wanted to be working for a company where she could work directly with clients to help their design ideas come to life.
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Cassie Rippberger
Owner
Cassie began her career as a graphic designer in advertising. She parted from the ad world in 2009 and started Pixie to do what she loves most: customizing paper designs for weddings, invitations for special occasions, stationery and more.
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Cheddar
Dog.
I likes sleeps and dogs stuffs.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 2 days of purchase
More information
Frequently asked questions
Can I customize the wording or colors?
Yes! All wording and colors are completely customizable.
Is $5 the cost of one Save the Date?
No! That is just the cost for a printed sample. Visit the link in the item description to view full pricing.
Is $8 the cost of one Wedding Invitation?
No! That is just the cost for a printed sample. Visit the link in the item description to view full pricing.
Do you have other skylines available?
We have over 30 skylines available and we offer custom skyline sketches. Message us for details!
How do I order a different quantity?
Visit the link in the item description to order a different quantity on our website.
Can I buy the skyline by itself?
We do not sell our skylines by themselves. We do however sell a wide range of digital designs if you're looking to print something on another product other than paper. Contact us for details!
How do I place a full order for a sample I like/ordered?
There should be a link to our website in every item listing.
How do I customize this?
Just leave us your wording/details during checkout and we'll follow up via Etsy with a digital proof for you to review and approve.
Can I order a PDF version of one of your designs?
Yes! You can do that here: https://pixiechicago.com/shop/save-the-dates/printable-pdf/
What if I'm not happy with my digital proof and want to cancel my order?
If you're not happy with your proof and decide to cancel your order, a 20% design/restocking fee ($10 minimum) will be withheld and the remaining balance will be refunded to you.
Seller details
is considered a professional seller (known as a trader) in the EU. What's this?