FeltWitch

Felt Garlands, Bunting and Brooches. Hand Made.

Newcastle upon Tyne, United Kingdom · 1189 Sales

FeltWitch

Felt Garlands, Bunting and Brooches. Hand Made.

Newcastle upon Tyne, United Kingdom 1189 Sales On Etsy since 2010

5 out of 5 stars
(287)

Announcement   Colourful And Fun Felt Garlands, Bunting and Brooches. I am very happy to make a garland especially for you. Find me on Instagram @feltwitch

Announcement
Last updated on Mar 7, 2016

Colourful And Fun Felt Garlands, Bunting and Brooches. I am very happy to make a garland especially for you. Find me on Instagram @feltwitch

Jill Bennett

Contact shop owner

Jill Bennett

View all 148 items

Reviews

Average item review
5 out of 5 stars
(287)
jsteeps

jsteeps on Aug 18, 2016

5 out of 5 stars

Great item. Was able to request specific colours and order arrived nice and promptly. Really happy with item and already put it up on the walk.

nadine26262

nadine26262 on Aug 11, 2016

5 out of 5 stars

Another fabulous felt Garland from "The Felt Witch" I have now had two made to order garlands and they have both been perfect and exceeded what I was expecting in my minds eye. Jill got the description of my rambling perfect. Highly recommend. Exceptional personal service xx

View all 287 reviews

Updates

My Avocado garland has been featured on Buzzfeed this morningsmiley
Elephant garland looking super cute in Grey and Navy.
View all 98 updates

About

High quality workmanship and excellent customer service underpin everything I do at Felt Witch.

Find me on Instagram @feltwitch

Hello there! My name is Jill and I am the designer and maker behind Felt Witch. Over several years I have developed a range of unique felt garlands and brooches that I make from my home in Northumberland in the North East of England. I live with my husband, our two kids, our pet Greyhounds and a cat.
Things started out slowly and I took part in a couple of local markets. I had a good response to my work and this gave me the confidence to move forward and grow my Etsy shop. I have found running my own business to be a huge learning curve, and a journey of discovery. Allowing myself to acknowledge that I am a creative person has been liberating and even though I have no formal art, craft or business training I have developed the necessary skills through experimenting and perseverance.
I am proud to be part of the handmade community on Etsy. Every piece I use is hand cut with scissors and all my sewing is done by hand. My items are designed to be durable and the thick felt and bright colours I use makes my garlands stand out from the crowd.
I am a home bird at heart and working at home in my living room is a privilege. The freedom to work flexibly means that I can be on hand to take care of my family. My husband also works from home but as we are both easy going this works out well and we take turns making cups of tea. I can also start my day by going running; this is when I do all my best thinking. Followed by walking my dogs.
Etsy has allowed me to grow Felt Witch at a steady rate that suits my current life. I hope to go on growing the business to provide enough income to help my children through college and university.

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Shop members
  • Jill Bennett

    Owner, Maker, Designer, Curator

Shop policies

Last updated on March 30, 2016
Hello and welcome to my shop! I hope these policies will help answer any questions you may have about your purchase. If you need any additional information please feel free to convo me.

Accepted payment methods

  • Accepts Etsy gift cards
  • Check
Payment
Happily I accept PayPal and credit or debit cards via Etsy 'Direct Checkout' as well as Etsy Gift Cards
Shipping
If you need the garland mailed directly to a friend and would like it gift wrapped I am happy to do this for you and have a gift wrap and gift note service listed in my shop. Thank you.

I ship internationally from the UK using Fist Class Royal Mail. Over seas items will all be Air Mail.

SHIPPING TIMES can vary dramatically depending on the time of year.
In the UK you can normally expect your item to be delivered the day after it is dispatched.
Within Europe your item should arrive within 5 days after dispatch.
For Australia and USA delivery is usually 7- 14 days (but can take up to 6 weeks in some rare occasions).

I will always have a proof of postage receipt from Royal Mail for your item.

All Garlands ordered within the UK will be posted First Class.
Tracking within the UK is available at an extra £1.20.

International Customers: For FASTER DELIVERY TIME and a TRACKING SERVICE on your item, please add the Tracking option listing at the checkout.

Royal Mail Tracking and Signature services aim to deliver to Europe within 3-5 working days, and worldwide within 5-7 working days.

TRACKING COSTS for International Customers is an extra £5.50

I will use the Royal mail Airsure service and send you the tracking number for your item once it has been mailed.
Refunds and Exchanges
RETURNS
I accept returns within 21 days of purchase if the item has been damaged in transit. Photographic evidence of damage will need to be provided and a refund will be paid via PayPal.

I hope that you will be pleased with your items, however if you should need to return an item you can do so within 14 days of receipt. If you have changed your mind about an item you will be liable to pay the return shipping costs and I will offer a refund of the item price via PayPal or direct checkout.

NON ARRIVAL OF PARCEL:
If the item is lost in the post i.e it has not arrived 6 WEEKS after it was dispatched, I will post a replacement if possible, and if not I will refund the buyer the cost of shipping & item price. Some times items can be delayed at customs.

I'm sorry that custom orders cannot be refunded.
Additional policies and FAQs
I mail all garlands in strong cardboard 'Lil' envelopes, like those used by the large mail order companies such as Amazon. This form of packaging insures the garland arrives safely and is also 100% recyclable.

I offer a gift wrapping and note writing service, listed in the packaging extras section, should the item be a gift for a friend.