plantology's Shop Policies
Welcome to PLANTOLOGY! We at PLANTOLOGY create eco-chic plant arrangements that include air plants, succulents and living wall art, for the home and garden.
We at PLANTOLOGY believe strongly in AMBIANCE! So surround yourself with beautiful items. They are sure to make you happy!
Be inspired. Be unique. Be earthy.
Thank you for shopping PLANTOLOGY.
We accept Paypal, check or money order. Payment must clear before shipment. I ship 24-36 hours after payment clears, always striving to ship ASAP of course. We do not want to keep anyone waiting!
If you need to cancel an order, please let me know and we can work something out, no problem.
I ship 2-3 day USPS on all plant arrangements. I try to ship on Monday, Tuesday and Wednesday only because I do not want the plants sitting somewhere over the weekend.
Plant arrangements are only for shipment withing the United States ONLY. I do not have a license to ship plants overseas.
As for the home decor, I ship ground UPS or USPS, depending on which one is less expensive. I also use flat rate boxes if possible. If you want to expedite shipping, please let me know and I can accommodate that, no problem! There would be an additional charge depending on how fast you need the product.
Also, I require insurance on home decor art pieces or items that cost over $200 because of the time and labor involved in the piece. I will pay the insurance cost, if required.
Pease note summer shipping rules as the weather can be hot in some areas of the country! If temperatures are above 90 degrees for 3 consecutive days, please be home to accept the shipment or you can ship to a work address or neighbors address. We don't want those beautiful plants to die in the heat. THANK YOU!
I also reuse shipping materials as much as I can to be eco-friendly. So if you do want to send someone a gift, let me know so I can wrap it BEAUTIFULLY! I will make a special card too. We can work anything out. Just ASK!
Refunds and Exchanges
If you are unsatisfied in any way with your item, PLEASE contact me so we can discuss an exchange or refund. Items must be returned within 30 days of purchase.
Additional Policies and FAQs
I can custom design many a things. Please contact me for custom orders. We love custom. That is what we are about. Uniqueness=PLANTOLOGY.
PLANTOLOGY also creates plant arrangements for weddings and events. Stand out from the crowd. Contact me for details.
If you want to buy wholesale, please contact me to discuss.
Last Updated June 30, 2013