Penny Gig Designs

Richmond, Virginia · 625 Sales


Penny Gig Designs

Richmond, Virginia 625 Sales On Etsy since 2010

0 out of 5 stars

PennyGigDesigns is taking a short break

Holly Brown

Contact shop owner

Holly Brown

Shop policies

Last updated on November 4, 2012
Welcome to my Etsy shop, where I sell handmade guinea pig hideys, cozies, hammocks, tunnels, and other accessories. I sell to larger and smaller animals as well, sizing my products for anything as big as a rabbit or as small as a hamster. Everything is sewn with the utmost care, and all of my designs have been piggy tested and approved. I am always happy to answer any questions about my items and guarantee a response within two days. Thank you for visiting and enjoy.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
All payments should be made within seven days. I will accept Paypal (preferred) or personal check/money order. Other payment methods may be accepted on a case-by-case basis. All checks must clear before the item will be shipped. Virginia residents will be subject to a 5% sales tax.

I also accept checks and money orders! You must contact me before placing your order, and I will enable the option for you. As yet I have not had a single buyer make a purchase via check and actually send the check, so I have been forced to disable the option. You only need to contact me first to pay that way.

The buyer is responsible for any customs fees, duties, or other charges related to shipping into their country; the shipping fee covers shipping only.
I ship USPS priority, first class, or parcel post and at this time do not offer upgrades.

Everything ordered through Friday of a given week will be shipped the following Monday. This means your order could take up to seven business days to be shipped out. Unfortunately, my schedule and new workshop location necessitated this change. If you need your order more quickly, please contact me before you make your purchase and I'll let you know if I'll be able to accomodate you. Thank you for your understanding.
Refunds and Exchanges
If you are in any way unsatisfied with an item, I will consider it for a refund. I guarantee a refund if the flaw has to do with craftsmanship, except for any that are documented on a sale item's page. In these cases I will pay return shipping and refund your original shipping costs as well. I carefully inspect all of my items for flaws and damages before they ship out, and all of my items are tested for durability.

In other cases (don't like it in person as much as you did online, etc.) I do not guarantee a refund, but you may still contact me. I will consider it case by case, and will not pay return shipping.
Additional policies and FAQs
I am happy to customize orders! I also make cage pads (for under hideys) and complete fleece bedding sets, at very reasonable rates! Don't hesitate to contact me with any requests. I can customize items (different color choices, different items with fabric you've seen on my site, etc) for no additional cost, and I offer a discount if you purchase a set.

Convo me for more details on this -- guaranteed response within two days, but more often I respond within hours.