Handmade bags, purses, homewares and accessories

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Shop policies

Last updated on May 9, 2022

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Thank you for visiting my store!

Accepted payment methods

Returns and exchanges
Many of my items come with a specific guarantee on workmanship and this is stated at the bottom of the listing for that item.

Otherwise if this guarantee is not stated, I will refund/repair at my discretion where a manufacturing fault exists, within the first month of item being purchased.

At this time I am unable to refund for change of mind purchases.
Immediate payment is always preferred, otherwise payment terms are 3 days. I will send a reminder and usually cancel a sale after 7 days if I haven't heard from you. I'm quite flexible with payment if you let me know what is going on.

Direct deposit is available for Australian buyers. Please select 'Other' as your payment option and I will send you the DD details. Paypal is the other payment option, and the only one available for international customers.
I usually ship the day after receipt of payment. Occasionally things come up and it may be the second day after payment, but I will always let you know if there is any delay.

I ship from Australia, so please be aware of postage times and any customs issues specific to your country. Shipping from Aus to US/UK/Europe is usually only 1 week but can be up to 28 days. Other destinations may be a little longer. International customers are responsible for all fees (customs duties/taxes etc) associated with shipping to their respective countries.
Additional policies and FAQs

I don't believe a transaction is complete until the buyer has their item and is happy with it! For this reason, I don't leave feedback until I know this to be the case, so please don't panic if I don't leave it straight away - I'm just waiting to be sure that you got your item and there are no problems!