PNWsoul

Northwest Soul

Seattle, Washington

PNWsoul is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

PNWsoul is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on January 16, 2016
Welcome to Northwest Soul. Cups and gifts designed by the photographer sisters behind Evidence of Life Photography in Seattle. Here you will find quips and quotes about coffee, beer and PNW life that inspire us as a couple souls fortunate enough to be "born in the blackberry thicket on the windward side of the cascade crest."

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
DAMAGED ITEMS
My items are carefully packed to prevent damage, however, in the unlikely event that an item arrives damaged, you may return the item and I will send a replacement at no additional cost.

MISPRINTS
Be careful to double-check for typos when you send me custom text. If you sent me the wrong text and I printed it that way, I cannot offer you a free refund/replacement, but if you sent me the text correctly and I printed it incorrectly then I will either replace or refund your order at not additional cost.
Shipping
Each design is made to order so please allow up to one week (typically 3-5 business days) before your item ships. Shipping is typically via USPS and standard speed is typically 2-5 business days.

Please plan to place your order about 2 weeks before you want to receive your item to ensure you receive it on time without paying extra for a rush order or expedited shipping.

If you would like to rush your order or expedite shipping, please message me with the date you need it by and I will give you a quote.
Additional policies and FAQs
SIZE
Design is printed on your choice of 11oz or 15oz white ceramic mug. There is a slight variation in the shape of the mug between sizes so scroll through the photos to see the difference and make sure you get the size and shape you prefer.

CUSTOM ORDERS
Each of my mug designs have options to be personalized in some way. If you purchase a custom option, please send your custom text in the order notes or by private message.