pokdej

Knitting accessories

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Starting in 2017, I will no longer be taking custom or Build Your Own orders.


Pokdej: Pronounced poke-dedge (edge with a D).

Announcement

Last updated on Jun 28, 2018

Starting in 2017, I will no longer be taking custom or Build Your Own orders.


Pokdej: Pronounced poke-dedge (edge with a D).

Items

 
pokdej

Contact shop owner

pokdej

Reviews

Average item review
4.5 out of 5 stars
(656)
See reviews that mention:
Quality 121 Shipping 94 Customer service 46

Shop policies

Last updated on July 6, 2020
Welcome to By pokdej! Every item is handmade by myself in my smoke- and pet-free home. Please do not hesitate to contact me if you have any questions or requests.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
If you are unsatisfied with your item, you may return or exchange it within 10 days of receipt in its original, unused condition. You will be responsible for return shipping charges and the cost of shipping out a replacement item, if applicable. Refunds (minus the initial shipping amount) will be issued once I have received the item.

Custom and Build Your Own orders are not eligible for a refund or exchange.
Payment
I accept payments made through Paypal, and through Direct Checkout I accept credit and debit cards, Etsy gift cards and other international payment methods where available.

If you change your mind, you may cancel your order before it has shipped to get a full refund (including shipping). If, however, it has already been shipped it will be considered a return and you will have to send the item back to get a refund (minus shipping).
Shipping
Orders are shipped with Canada Post within ten business days of purchase, or date of completion of custom orders. Tracking is available for an extra charge.


If I grossly overcharge you for shipping, I will refund you the difference.

**Please note that international buyers are responsible for any and all duties and customs charges that may be incurred, and that customs may delay packages.

Orders, once shipped, are the responsibility of the postal service. I will not be refunding or replacing lost packages.
Additional policies and FAQs
Thank you, and don't forget to leave positive feedback!