poladora's Shop Policies
Thank you for visiting "Poladora"! I hope you find something in my boutique that you'd like to adopt for life. You can expect the following from Poladora:
I will never create/make/design/sell the same thing twice. Variations maybe, but not exactly the same.
I will never use a material I don't love - not even as a transition item or a blender.
I will never sell something I am not proud of.
All of my work will be exposed to "Teddy", my mini-dox. (He helps me with my work.)
I do not and will not prewash any fabric used in my creations. If the item is made with fabric, it will look and feel new.
I will only use top of the line, quality materials in everything I do. (Yes, this makes things expensive - but it's worth it.)
I will make a few inexpensive items for the shop for those who have a smaller budget but want to get in on the fun of owning something from Poladora.
I work and live in a smoke-free environment.
I want your shopping experience to be fun!
Payment is accepted through PayPal.
I use the USPS Priority Mail "Flat Rate" shipping method and containers for all orders under 70 lbs. I will know when I list an item for sale, which size box will best fit the shipping needs of the item. I will list the shipping price with the item accordingly. If you adopt more than one item from Poladora at the same time, I will do my best to combine items in the same container to get you the best shipping rate possible.
Refunds and Exchanges
I want you to love an item I've created as much as I do. True love goes into every one of my creations. As a result, most items are "named". This creates the feeling of having "adopted" one of my creations. This enhances the buying/selling experience for both of us. I will consider returns on a case by case basis in this spirit.
Made to order items, such as things in the "S.I.S.S.Y." line, are custom made just for you under prearranged and agreed upon parameters, and are not returnable.
Shipping Losses: If you have a damage or loss during the shipping process, you will need to work directly with the shipping service on any dispute. I will do everything I can to help you through that process, such as provide information, etc.
Additional Policies and FAQs
Last Updated February 3, 2011