polixeni19

Handmade knit & crochet scarves, ponchos, shawls, hats

Thessaloniki, Greece 574 Sales On Etsy since 2011

5 out of 5 stars (183)

polixeni19

Handmade knit & crochet scarves, ponchos, shawls, hats

Thessaloniki, Greece | 574 Sales

All Items

Xenia D

Contact shop owner

Xenia D

Reviews

Average item review
5 out of 5 stars
(183)
See reviews that mention:
quality 36 shipping 23 customer service 15

About polixeni19

Sales 574
On Etsy since 2011

I love working with yarn!

I’m always excited when I have new yarn in hand. First I choose the yarn, then I decide what I’ll make with it and after that I choose if I knit or crochet.
I was a child when my granny taught me how to crochet and my mum taught me how to knit. I never stopped eversince being amazed by the metamorphosis of a pretty yarn skein into something beautiful and cozy and eye-catching for someone, be it myself or somebody else, to wear or hold in hands or decorate a room.
Thank you for visiting my shop, I hope you’ll find something to love!

You are very welcome to visit my other shop https://www.etsy.com/shop/PolixeniDreams with dreamcatchers and boho jewelry.

Shop members

  • Xenia

    Owner, Designer, Maker

  • Alan

    Husband, Photographer

Shop policies

Last updated on January 16, 2019
Welcome to polixeni19! In my shop you can find beautiful accessories for you to wear or offer as a gift. All items are handmade by me. I try to add new designs quite frequently. Custom orders are welcome. Feel free to contact me anytime with any question or custom order!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Please read carefully the description of the item you are interested in before you buy it. Keep in mind that colors may vary, due to different monitor settings.
I’d love you to be happy with your order.

If you wish to cancel a purchase before shipping, contact me and, if item is paid for, I will make a full refund.

If you are not pleased with your purchase you have the right to cancel the transaction within 14 days after you have received your item(s). Contact me to state that you want to send your item(s) back. Don't send anything back without informing me about it. If you wish, I will send you a return form.


Return your item(s) unworn and in the original packaging within 14 days after reception. If you exceed the 14 days limit, there will be no refund. If the original package is damaged and you cannot use it, please use a suitable packaging for adequate protection against damage in transit.


I will refund your purchase, shipping costs included, after reception of the returned package. I will refund you using the same payment method that was used at the original transaction.


I will not refund special shipping costs that were made on your request and that differ from my standard shipping. Custom made items will not be refunded! 

If your purchase is damaged on arrival, please contact me to resolve the issue.
 If something is not clear, please contact me.
Payment
I accept Etsy Payments and Paypal. You don't need to have a Paypal account to pay. You can follow the links to pay with your credit card without creating a Paypal account. In case I don't receive payment within 48 hours of the purchase I cancel the transaction and relist the item.
Shipping
All my orders are shipped by Registered Mail. All orders are sent to the address provided in the Etsy order. If you want the item delivered to another address, please let me know. Make sure that the address is correct.

Delivery times vary depending on destination. Usually it takes 5-10 days for EU countries and 15-20 days for overseas.

I am not responsible for any custom fees. These fees are the sole responsibility of the buyer.
Items in stock will be shipped 3-5 business days after payment received.
Items that are made to order will be shipped accordingly to the description of the listing.
Privacy
Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Xenia Dosiou , am the data controller of your personal information. If you have any questions or concerns, you may contact me at the.poldo [!at] yahoo.com. Alternately, you may contact me at my mail address.