polkadotdesigns
Alexandria, Louisiana
Shop policies
Last updated on
December 30, 2011
December 30, 2011: I've updated my shop policies to make them clearer and to also add new information. Please read all parts BEFORE placing an order.
ACKNOWLEDGMENT OF SHOP POLICIES
By placing an order with Polka Dot Designs, you acknowledge that you have read and understand my shop policies and agree to the terms mentioned here. Please make sure you feel comfortable with these terms BEFORE placing your order.
ACKNOWLEDGMENT OF SHOP POLICIES
By placing an order with Polka Dot Designs, you acknowledge that you have read and understand my shop policies and agree to the terms mentioned here. Please make sure you feel comfortable with these terms BEFORE placing your order.
Accepted payment methods
Returns and exchanges
Please choose custom items carefully before purchasing since they are custom-made to your specifications and cannot be returned. This includes items that you order in the wrong size, wrong color, wrong style, or anything that is a mistake on your part. Once I've made an item custom for you, I can't use it or resell it. If you have any problems with your item(s) please contact me, and I will work with you to remedy the problem within the bounds of my policies.
I am NOT responsible for lost and damaged packages due to shipping. You can request optional shipping insurance at an extra cost. Every order I send out will have a delivery confirmation number that allows both you and I to track your package(s).
I take photos of all items I ship out for my own records to show the item was sent to you in perfect condition.
I am NOT responsible for lost and damaged packages due to shipping. You can request optional shipping insurance at an extra cost. Every order I send out will have a delivery confirmation number that allows both you and I to track your package(s).
I take photos of all items I ship out for my own records to show the item was sent to you in perfect condition.
Payment
I accept PayPal.
You do not need a PayPal account to pay at checkout.
Items MUST be paid in full within 24 hours of purchase.
When making a purchase, please be sure to double check that your shipping address for your Etsy account and on your PayPal account are the same. If the addresses are not the same your order will ALWAYS get shipped to the Etsy address.
If you live in Louisiana, INSIDE of Rapides Parish, a 9% sales tax will be added to your order when you check out with PayPal.
If you live in Louisiana, OUTSIDE of Rapides Parish, a 4% sales tax will be added to your order when you check out with PayPal.
You do not need a PayPal account to pay at checkout.
Items MUST be paid in full within 24 hours of purchase.
When making a purchase, please be sure to double check that your shipping address for your Etsy account and on your PayPal account are the same. If the addresses are not the same your order will ALWAYS get shipped to the Etsy address.
If you live in Louisiana, INSIDE of Rapides Parish, a 9% sales tax will be added to your order when you check out with PayPal.
If you live in Louisiana, OUTSIDE of Rapides Parish, a 4% sales tax will be added to your order when you check out with PayPal.
Shipping
My current processing time, NOT including shipping time, is 7-14 BUSINESS days IF all supplies I need for your order are in stock. I will notify you if your choices are not in stock and you'll have to wait additional time for your order to process if supplies need to be ordered. Business days DO NOT include Saturday and Sunday. Please contact me if you need a rush order BEFORE placing your order to see if I can accommodate your request.
Additional policies and FAQs
I DO NOT offer wholesale prices/orders and I'm unable to offer additional discounts on my items. I do accept custom orders.
QUESTIONS:
If you have questions about an item, please ask before you purchase. I am always happy to answer any questions you may have about my items. I generally respond to inquiries within 24 hours.
PRIVACY
Polka Dot Designs will never ever sell or give your personal information to anyone. Your information will be kept confidential and will not be used for any other purpose than shipping items or contacting you. Your privacy is important to me.
COLORS:
I make every effort to display the colors of the products as accurately as possible. However, I cannot guarantee that your monitor's display of any color will be accurate to the actual product color.
FEEDBACK:
I strive to provide high quality products, service and reliable shipping to my customers. However, in the event you are dissatisfied with your order, please contact me with your concerns before leaving negative feedback.
We all make mistakes and miss the mark sometimes, so lets work together to resolve any issues that may come up. I want your experience with me to be as easy and as pleasant as possible for you
QUESTIONS:
If you have questions about an item, please ask before you purchase. I am always happy to answer any questions you may have about my items. I generally respond to inquiries within 24 hours.
PRIVACY
Polka Dot Designs will never ever sell or give your personal information to anyone. Your information will be kept confidential and will not be used for any other purpose than shipping items or contacting you. Your privacy is important to me.
COLORS:
I make every effort to display the colors of the products as accurately as possible. However, I cannot guarantee that your monitor's display of any color will be accurate to the actual product color.
FEEDBACK:
I strive to provide high quality products, service and reliable shipping to my customers. However, in the event you are dissatisfied with your order, please contact me with your concerns before leaving negative feedback.
We all make mistakes and miss the mark sometimes, so lets work together to resolve any issues that may come up. I want your experience with me to be as easy and as pleasant as possible for you