PollenAustralia

Heirloom. Handmade.

Gold Coast, Australia

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Shipping daily up until 22nd December - shipping is closed from 22nd December till 29th December - all orders placed during this period will ship on our return.


Instagram: @pollen.australia
Heirloom.Handmade.Homewares + Accessories

Made with Liberty Fabric.

Announcement

Last updated on Dec 20, 2020

Shipping daily up until 22nd December - shipping is closed from 22nd December till 29th December - all orders placed during this period will ship on our return.


Instagram: @pollen.australia
Heirloom.Handmade.Homewares + Accessories

Made with Liberty Fabric.

Items

 

All Items

Amanda Richmond

Contact shop owner

Amanda Richmond

Reviews

Average item review
5 out of 5 stars
(409)
See reviews that mention:
Quality 43 Shipping 27 Customer service 28

About PollenAustralia

Sales 3,822
On Etsy since 2009

SHOELACES + APPAREL + HOMEWARES + ACCESSORIES handmade in Australia using quality fabrics both unique and beautiful.

Made with LIBERTY FABRIC.

Handmade original Shoelaces, hair accessories, children's and women's clothing, homewares and bed linen. Customisable detailing is used to create wearable, comfortable clothes and bespoke products for the home from high quality sourced fabrics and trims.

Liberty Fabric Shoelaces began as an idea to be worn on plain coloured sneakers, such as Converse, Vans, Bata Bullets, Keds, Volleys etc. Loving the concept of bringing floral designs as a wearable product on sneakers, this then grew to children's shoe designs made in leather or leather look, sneakers and boots.

As a florist, I am influenced by all things botanical, and I make use of Japanese, French and European fabrics, styling and vintage patterns. Predominately constructed using the iconic English Liberty Fabric Tana lawn.

POLLEN AUSTRALIA is about comfortable and original pieces that are easy to wear and style any time of the year and are designed to grow with your children. Their carefree, whimsical ways drive me to create clothing which blends and adjusts to the child's environment.

Skirts are adjustable...tops flattering....all styles are made with comfort and an imaginative lifestyle in mind...but equally beautiful to wear when RELAXING!

Products are handmade in Australia using beautiful quality cotton fabrics such as iconic Liberty Fabric and Nani Iro from Japan and 100% linen. Seams are finished with an overlocker, or hand stitched were necessary to create a professional, quality product. Time is taken to create, no mass production and materials are sourced from small businesses. I use vintage buttons and trims from Australia and England, and fabric from England, Europe and Japan.


I CAN DO ALL THINGS THROUGH CHRIST WHO STRENGTHENS ME.

Shop members

  • Amanda Richmond

    Owner, Maker, Designer

    EST. 2009 Pollen is an exclusive heirloom-quality clothing, accessories & homewares line for children and adults. Produced with finesse, and with a focus on detail, the clothes are designed to be versatile & adaptable to any time of the year.

Production partners

  • BLUE ULLU

    India

    Blue Ullu yarn is crafted from a luxurious blend of pure angora and fine merino wool, which is then hand-dyed using 100% natural vegetable products.

  • Funny Little Things Crayons

    Australia

    They make and design the crayons

  • Josie Joans

    Melbourne, VIC

    wholesale

  • LLUIE.by Charmaine

    Melbourne, VIC

    Produces the silicon and wooden garland

  • Pink Paddock Store

    VIC, Australia

    supplier of paper goods.

  • Violet Eyes Australia

    Australia

    Created for contemporary children’s interiors and aspiring to cultivate interest and wonder in all things Australian, Violet Eyes was dreamt into being by artist and designer Ainslie Fletcher. Passionate about creating children’s products that depict the Australian point of view.

Shop policies

Last updated on June 17, 2020
Welcome to Pollen. So glad to have you here.

SHIPPING CHANGES DUE TO COVID-19

All INTERNATIONAL orders will now be sent as TRACKED PARCELS, even small items. Due to Australia Post restricting delivery options to only tracked.

There are also substantial delays with shipping to countries outside of Australia. All parcels are arriving to the destinations, only taking a lot longer than normal.

For the near future and until Australia Post lifts these restrictions, I have had to change my shipping charge to reflect the cost of TRACKED SHIPPING.

Thank you for understanding. If you have any questions please contact me at hello [!at] pollenaustralia.com or send me a message through my shop.

I endeavour to make and post all orders in a timely manor.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Pollen Australia would like you to be happy with your order. If that is not the case, please let us know within seven (7) days of receiving your order and we will work towards a solution. In most cases, you may choose from an exchange, refund or credit note. However, there are some instances where this is not possible - if the item has been worn, or is an 'intimate item' such as earrings, or is a custom-order. We will, of course, refund for reasons of faulty products, or products that do not match the item description.

Please note that shipping and handling is non-refundable, and that the item must be returned, at your cost, within fourteen (14) days of receipt.

All taxes, fees or charges placed on the parcel by the country that the buyer is shipping too, is the responsibility of buyer to pay. Pollen Australia does not accept this as a reason for buyer returning or not accepting the parcel.
Payment
I accept PayPal & Credit Cards (through PayPal).

If you need more info about how Etsy checkout works read this guide: http://www.etsy.com/help_guide_checkout.php
Shipping
All items are posted through Australia Post.

International customs is payable by the customer in those instances that your country requires. All taxes, fees or charges placed on the parcel by the country that the buyer is shipping too, is the responsibility of buyer to pay.
Pollen Australia does not pay these fees, and Pollen Australia does not see this as a reason for non-delivery or reason for items in the parcel to be returned. We do not refund shipping.

If you require your item before a certain date, please message the shop prior to purchasing, so that we can ensure production and shipping can be achieved. Upgrade to EXPRESS SHIPPING to have your parcel ship faster.
Additional policies and FAQs
Custom and Wholesale orders are available. Please DM the shop with information on what you are hoping for and we will get back to you as soon as possible!