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Catherine Li

Contact shop owner

Catherine Li

Reviews

Average item review
5 out of 5 stars
(15)
Josey Pickering

Josey Pickering on Feb 20, 2017

5 out of 5 stars

Adorable and loved immensely by my bestie! thanks!

OverlyObsessiveNerd

OverlyObsessiveNerd on Jan 12, 2017

5 out of 5 stars

I love these Eevee evolution necklaces! I already purchased Flareon in the past and my friends admired them so much that I decided to buy them one! I had to buy them their favorites so I purchased Eevee and Espeon! Will probably buy more in the near future!

OverlyObsessiveNerd

OverlyObsessiveNerd on Jan 12, 2017

5 out of 5 stars

I love these Eevee evolution necklaces! I already purchased Flareon in the past and my friends admired them so much that I decided to buy them one! I had to buy them their favorites so I purchased Eevee and Espeon! Will probably buy more in the near future!

View all 15 reviews

About

PolyClayCat

Hi there! My name is Catherine and I am the creator and owner of PolyClayCat! "PolyClay" comes from polymer clay, which is what I use to make my figurines and charms. And "Cat" because my name is Catherine! I discovered polymer clay in 2011 and was addicted ever since! If you would like to follow me and my work, I have a Facebook page as well as an Instagram. Have a wonderful day!
facebook.com/polyclaycat
instagram.com/polyclaycat

Shop members

  • Catherine Li

    Owner

Shop policies

Last updated on January 2, 2017
Hi there! My name is Catherine and I'm the owner of PolyClayCat! Welcome to my shop where everything here is completely handmade by me. Polymer clay is my medium and I make a variety of charms and figurines out of it! If you have any questions please feel free to message me and I'll be happy to help you out :)

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Cancellations
You may cancel your order and receive a full refund ONLY before I ship out your item. If you need to cancel your order, please contact me as soon as possible. I usually take 1-3 business days to ship out your item from the date of purchase. For custom orders, if I have already began working on it, the order cannot be cancelled. So please be sure that you want the item before you finalize the order as I do not accept refunds on items once they are shipped out unless under certain circumstances (See Below)

Damages
If your item is damaged upon arrival, please contact me as soon as possible with a photo of the damages. From there, I will definitely work something out with you as I want you to be 100% satisfied! Please note that I wrap each item with the utmost care as I know small clay parts are fragile and may be damaged during shipping.

Losses
If your item never arrives and gets lost in the mail, please contact me as soon as possible and we will work something out from there. Please note that all my domestic orders have a tracking number to insure arrival of the item.

Wrong item
Oops! If I sent you the wrong item please contact me as soon as possible and I'll be happy to send you the correct item free of shipping charges :) I will also pay the shipping fees for you to return the wrong item to me.

Exchanges
I do not accept exchanges on any items
Payment
Payment Methods
-I accept credit card payments made through Etsy's Direct Checkout.
-I also accept payments made through Paypal.

Sales Tax
I collect sales tax within the state of California. The current statewide sales tax rate is at 7.25% However, if you reside in the Los Angeles County, the sales tax rate will be 8.75% Additional sales tax will be added on top of the state and local rates for the following cities in California: Avalon, Biola College, Commerce, City of Commerce, Culver City, Compton, El Monte, Inglewood, La Mirada, Long Beach, Pico Rivera, San Fernando, Santa Monica, South El Monte, and South Gate. If applicable to you, the total sales tax rate will be applied during checkout.
Shipping
Shipping Policies
Domestic Orders
All orders placed within the USA can be shipped with the following options:
USPS First-Class Mail
- This shipping method includes a tracking number which can be seen on your order once the item has been shipped. Once you placed your order, it may take 1-3 business days to ship out your item. Once shipped, it may take 2-5 business days to receive your item.
USPS Priority Mail
- This shipping method includes a tracking number which can be seen on your order once the item has been shipped. Once you placed your order, it may take 1-3 business days to ship out your item, Once shipped, it may take 1-3 business days to receive your item. Please note that this method of shipping cost more than USPS First-Class Mail. You can select this shipping method during checkout

International Orders
USPS First-Class International
- There is no tracking available, but it is the most affordable way to ship internationally. I am not responsible for any lost packages. Please make sure these items are accepted within your country. I am also not responsible for any additional custom fees that may be incurred. Once shipped, it may take up to 2 weeks or longer to receive your package depending on your location.
USPS Priority Mail International
- This shipping method includes a tracking number. Once you placed your order, it may take 1-3 business days to ship out your item, Once shipped, it may take 6-10 business days to receive your item. Please note that this method of shipping cost more than USPS First-Class International.
Additional policies and FAQs
Custom Orders
I take custom orders! :) I'll be happy to make your ideas come to life. Just send me a message with as much details as you can and we'll go from there! Payment must be received before I start on the project. Please note that these orders may take up to 2 weeks for me to make and ship.

And one last thing..
Please keep these items out of reach of children. These items are not toys and are not meant to be played with as small parts of the figurine or charm may break off and be a choking hazard as well as cause injuries. These items are meant for display purposes ONLY. Please do not use for any other purposes. Please do not emerge in water as the glaze on the items may wear off. PolyClayCat is not responsible for any misuse of this product(s)

Thank you!