PonkiAndJeani

Handmade Plush Toys for children of all ages!

Gaithersburg, Maryland · 405 Sales

PonkiAndJeani

Handmade Plush Toys for children of all ages!

Gaithersburg, Maryland 405 Sales On Etsy since 2011

5 out of 5 stars
(104)

Announcement   Looking for cute, goofy, colorful, huggable plush toys? We have them all!
Recently featured in the Spring 2016 Issue of STUFFED Magazine!

My name is Jeanette and I sell handmade stuffed toys for children of all ages!
All plush toys listed are handcrafted by myself - every stitch, a stitch of love!

To learn more about me as an artist, for promotions, sales and behind the scenes sneak peeks please follow me on
Facebook at:facebook.com/ponkiandjeani
Twitter at: twitter.com/ponkiandjeani

Please take a moment to read through my policies for more information on returns, payment and shipment options, and custom order info.

For Q&A or for custom orders please feel free to send me an Etsy convo, and I'd be happy to work with you in creating something you love!

**Please note that due to different time zones it might take up to 24 hours for me to respond to inquiries, but I will respond to your convo WITHIN 24 hours.

Sincerely,
Jeanette H.

Announcement

Last updated on Jul 7, 2017

Looking for cute, goofy, colorful, huggable plush toys? We have them all!
Recently featured in the Spring 2016 Issue of STUFFED Magazine!

My name is Jeanette and I sell handmade stuffed toys for children of all ages!
All plush toys listed are handcrafted by myself - every stitch, a stitch of love!

To learn more about me as an artist, for promotions, sales and behind the scenes sneak peeks please follow me on
Facebook at:facebook.com/ponkiandjeani
Twitter at: twitter.com/ponkiandjeani

Please take a moment to read through my policies for more information on returns, payment and shipment options, and custom order info.

For Q&A or for custom orders please feel free to send me an Etsy convo, and I'd be happy to work with you in creating something you love!

**Please note that due to different time zones it might take up to 24 hours for me to respond to inquiries, but I will respond to your convo WITHIN 24 hours.

Sincerely,
Jeanette H.

Jeanette Humphries

Contact shop owner

Jeanette Humphries

View all 111 items

About

"With a little love, color and creativity"

Hi there!
My name is Jeanette Humphries and I'm a country girl, born and raised in South Africa. As a young girl, I loved nothing more than designing and sewing dresses for my dolls. My mother patiently taught me everything I wanted to know about sewing, just as her mother has taught her. My dolls were the best-dressed girls in town!

At sixteen, I started selling handmade gifts to a local flower shop, which is where it all began!
Over the years, I have explored many different types of arts and crafts while specializing in children's stuffed toys and textile art.

Today I'm the designer and creator behind Ponki and Jeani's handmade creations.
I enjoy working with a variety of textiles and my love for color and attention to detail has grown more and more over the years. Each item in my shop was created with love, care and durability in mind!

Shop members

  • Jeanette Humphries

    Owner, Designer, Creator

    I'm a small town girl from South-Africa and I have been sewing for over 25 years!

  • Ponki

    Dog Treat Coordinator

    Ponki Poodles (aka "doodle-bear") is my fluffy little helper. She usually spends her days relaxing on her bed and making sure no dog treats go unaccounted for.

Shop policies

Last updated on July 7, 2017
Hello and welcome to Ponki & Jeani!
I design and create stuffed plush soft toys for children of all sizes!

My philosophy has always been - when it comes to handmade quality counts!
I love handmade items that last and I only want to give the best to my customers. For all items in my store, I only use high quality fabrics and creative materials. Each creation was designed and constructed by my own hands with love and care in every stitch!

Please take a moment to read my policies for more information on returns, payment and shipment options. One of my favorite pastimes is creating custom orders, so if you don't see something that speaks to your heart, please feel free to send me an Etsy Convo or email and I'd be happy to work with you in creating something you absolutely love!

Be the first to hear about promotions, sales and giveaways by following me on:
Facebook: facebook.com/ponkiandjeani
Twitter: twitter.com/ponkiandjeani
Blog: ponkiandjeani.blogspot.com

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
PAYMENT METHODS:
I accept PayPal and Direct Check out through Etsy.com.

MARYLAND RESIDENT TAX:
Maryland tax applies to MD residents for 6% of the sale price.

CANCELLATIONS:
Only orders that have not been marked "shipped" will be eligible for cancellation. For items that has already shipped please see the my refund policy regarding refunds and returns.

PLEASE NOTE: Custom orders are not eligible for cancellation. All custom order sales are final.
Shipping
All items ship via USPS within 1-3 days of payment received (excludes custom orders). Each shipment contains a tracking number that you will receive via Etsy as soon as your items have shipped.

Items ship in either a padded envelope or corrugated cardboard box depending on the size of the item and is neatly laid in soft tissue paper or bubble wrap.

International shipments are shipped via USPS First Class International and may take up 3-5 weeks to arrive depending on your location.

FOR GIFTS:
Please send me a convo and I will include a FREE note card with your personal message, or type your message in the 'buyer comments' before completing your purchase.

Upon your request, I'll be happy to send gifts directly to the recipient. Just mark your order as a "gift" during checkout. You will receive the shipping notification and tracking number once your gift ships out to the recipient.
If you mark an order as a gift it means I will not add the price of the item to the receipt. This allows the person you are buying for to know where it was purchased but not how much you paid for it.

UPGRADED SHIPPING (Overnight/ Next Day/Two Day or special instructions):
For upgraded shipping on any of my items, please contact me via Etsy Convos before you check out and I'll work with you in shipping your item in a time frame that is most convenient for you. Please note that an additional shipping charge might apply depending upon your location for upgraded shipping
Refunds and Exchanges
DAMAGED DURING SHIPMENT:
For items damaged during shipment please promptly notify me within 7 days after you have received your item. Given the extent of the damage, I will be happy to either replace the item or give a refund.

REFUNDS FOR LOST SHIPMENTS:
If your item has not arrived within 30 days of your estimated time of arrival, please contact your local post office first to track the package via your tracking number.

If your package cannot be located please contact me and I'll follow up on the shipment of any items. In the event that a package is declared lost through the postal service I'd be happy to either replace the item or issue a refund.

REFUNDS ON GOODS NOT LOST OR DAMAGED:
Please note the buyer is responsible for the return shipping cost on any item refunded. The refund will be processed as soon as the item is received and given the item is still in its original condition and has not been damaged or modified.

REFUNDS ON CUSTOM ORDERS:
Please note no refunds will be given on custom orders due to the uniqueness of the item(s).
Additional policies and FAQs
CUSTOM ORDERS:
I love taking custom orders!! But please note:

My custom orders are all MY interpretation of your sketch, picture or photograph. If there are specific design elements you would like to see included in your custom order (such as size, color, trim etc.), please be sure to point them out by sending me a detailed description of what you need via Etsy Convo before checking out.

It takes me anywhere between 5-15 business days (1-3 weeks) to complete a custom order. My timeframe depends on the amount of orders I am currently working on, the complexity and size of the design you would like to order, and the US holiday schedule. For an exact timeframe, please send me a convo or email.

Please allow for at least 2 weeks of processing time if you have a custom order with a deadline.

*Custom orders are processed in the order of payment received. Custom orders are non-refundable. Once the purchase has been made, the sale is final.

I DO NOT create custom orders from copyrighted images, items or designs, so please keep in mind when sending me an image or design idea that I cannot reproduce something that someone else owns the copyright or patent too. Thank you!

For any questions or information please feel free to email me at ponkiandjeani(at)gmail.com

More information

Last updated on Jun 16, 2017
Frequently asked questions

Care instructions

To clean plush toys you can use one of the following cleaning methods:

Vacuum:
Loose dust can be vacuumed off using a vacuum cleaner with a small hose attachment. Vary the attachment size to fit the size of the toy.

Spot Clean:
You can spot clean plush toys by mixing a mild, color-safe, multipurpose laundry detergent with warm water. Be sure the detergent is completely dissolved. Apply it to the stain, saturating it. Rub the area for a few minutes. Do not allow the solution to dry on the fabric. Rinse with clean water and blot until dry.

DO NOT Dry-clean your plush toys. There are ingredients in dry-cleaning chemicals that can damage the fabric/thread.

DO NOT Tumble Dry your plush toys. This will cause pilling.

Is your items vegan friendly?

Yes, I care deeply about our environment and all the animals that share our world with us! I use a 100% polyester fleece fabric for all my items. Items are stuffed with 100% polyester fiberfill. Eyes/noses/joints are plastic and any fur used is faux fur made from a synthetic blend of either polyester or cotton.