ponyponypeoplepeople

PONY PEOPLE

Amsterdam, The Netherlands

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    See my official shop WWW.PONYPEOPLE.NL for more info and products ♥

Announcement

Last updated on Jul 3, 2019

See my official shop WWW.PONYPEOPLE.NL for more info and products ♥

Items

Anne Knispel

Contact shop owner

Anne Knispel

Reviews

Average item review
5 out of 5 stars
(1836)
See reviews that mention:
Quality 242 Shipping 230 Customer service 84
  • PlaidPansy on May 1, 2020  Shipped to: United States

    5 out of 5 stars

    Perfect for my Ita bag! LOVE IT!!
    Love this artist's work!

  • alexandrarinehart1 on Mar 26, 2020  Shipped to: United States

    5 out of 5 stars

    Super cute, so prettily packaged, love all her work. 😻

  • Sue on Mar 23, 2020  Shipped to: United States

    5 out of 5 stars

    Super cute - exactly as shown.

  • Na'ilah on Mar 1, 2020  Shipped to: United States

    5 out of 5 stars

    The stickers are so glossy and oh so sleek. I am in love within the look and feel. Please, Never. Stop. Making. These. :D As my shipping is international, it usually takes a bit for an order to arrive, it took 13 days total. Nonetheless, I always supporting the cutest kitties around from a shop I love <3. Thank you so much for the coupon code and sticker (both unexpected!!!) :P Thank you for making my purposes of a prize giftaway/mailing cute packages come to fruition with this. Be sure to keep your eye's peeled for details on my podcast 'Greener Thoughts' (every Sunday and Thursday) and the annual giftaways every April, May, and November!
    anchor.fm/greenerthoughtspodcast. Cheers :)

  • Madison on Feb 9, 2020  Shipped to: United States

    5 out of 5 stars

    Super cute

  • Shannon on Feb 8, 2020  Shipped to: Canada

    5 out of 5 stars

    the cutest!! love everything, perfect!

  • Shannon on Feb 8, 2020  Shipped to: Canada

    5 out of 5 stars

    the cutest!! love everything, perfect!

  • Shannon on Feb 8, 2020  Shipped to: Canada

    5 out of 5 stars

    the cutest!! love everything, perfect!

  • Montana on Feb 3, 2020  Shipped to: United States

    5 out of 5 stars

    I love this hat. I’ve wanted it for months and I know it’s in 20 people’s carts and I’m so glad I finally did it. It’s such high quality. It fits my fat head but isn’t stretching out. It’s super cute and I’m so happy I bought it plus the shop owner included some cute little goodies that made my week

  • Nikki on Jan 16, 2020  Shipped to: United States

    5 out of 5 stars

    Odd and really adorable, the stickers are great quality and they even came with a bonus one I wasnt expecting! It went really well with the set and has a special spot in my therapy book! The card that came with it feels like a little art piece on it's own and has inspired me to collect art cards now too! I love this shop and will continue to buy from it, it's the perfect balance of adorable but strange.

Shop policies

Last updated on June 29, 2016

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Cancellations or returns are not accepted, please choose carefully. If the item you received is not as described or does not arrive within 5-6 weeks, please contact me ♥
Shipping
Orders are shipped within 3 - 5 business days. I’ll send you a notification when your item is shipped.

The time it'll take to arrive to you really varies. I ship from the Netherlands, and Dutch postal services are not the quickest. Generally within Europe and to the US it will take up to 5 weeks, outside of that (Australia, South-America etc) will take up to 6 weeks. Tracked shipments usually arrive a bit quicker. You can find the shipment upgrade for tracked shipping at the shop check out.

Orders are shipped without tracking unless you upgrade your shipping at the shop check out. When you've requested tracked shipping you'll get an e-mail with all the information you need to locate your order. If you don't upgrade your shipping your order will not be traceable.
Additional policies and FAQs
Frequently Asked Questions:



♥ ♥ ♥SHIPPING ♥ ♥ ♥

Q: Where are you located?
A: I live in the Netherlands, a tiny country in Europe.

Q: Do you ship to my country?
A: If it’s on planet Earth, yep! I ship internationally.

Q: How quickly do you ship after I’ve ordered?
A: Orders are shipped within 3 - 5 business days. I’ll send you a notification when your item is shipped.

Q: How long does it take for a package to arrive to my country?
A: That really varies. I ship from the Netherlands, and Dutch postal services are not the quickest. Generally within Europe and to the US it will take up to 5 weeks, outside of that (Australia, South-America etc) will take up to 6 weeks. Tracked shipments usually arrive a bit quicker. You can find the shipment upgrade for tracked shipping at the shop check out.

Q: How do I track my order?
A: Orders are shipped without tracking unless you upgrade your shipping at the shop check out. When you've requested tracked shipping you'll get an e-mail with all the information you need to locate your order. If you don't upgrade your shipping your order will not be traceable.

Q: My order hasn’t arrived! What do I do?
A: It has been over five or six weeks, and you still haven’t received anything? Don’t worry, just send me a convo and we’ll make sure the item you purchased will get to you.

Q: I entered the wrong address while ordering, what do I do?
A: Just send me a convo asap! Please send do this as soon as you can, when it's shipped I can’t change the address anymore.

Q: Do I have to pay customs an additional fee to get the item released to me?
A: Sometimes you do. It depends on the laws in your country which, unfortunately, I can’t influence.

Q: Can you mark the package as a "gift" on the customs form, so I don't have to pay customs fees?
A: I can but I won’t, because it’s illegal and jail really doesn’t seem like a fun place to me.



♥ ♥ ♥ PRODUCTS & ORDERS ♥ ♥ ♥

Q: When will [product] be in stock again?
A: Unfortunately I can't notify everyone who send me a convo when a product is back in stock but it's always a good idea to follow my instagram or facebook for updates, turn on notification to make sure you don't miss them!

Q: How do you make your enamel pins & patches?
A: I don’t make them myself. I design them, and have a third party make them for me.

Q: Can I get your t-shirt design printed on another t-shirt?
A: The prints on the t-shirts are all silk-screened by a third party on a batch of shirts I deliver. I therefore can’t print the design on a single specific shirt you choose.

Q: Everything sells out too fast. Can you reserve an item for me?
A: I really wish I could! But I don’t think it’s fair to other people, so no can’t do. It's first come first serve. Sorry!

Q: I placed an item in my cart and tried to buy it, but then it said the item was sold out.
A: My shop unfortunately doesn't hold items that are sitting in carts. The item is only yours once the transaction has been completed.



♥ ♥ ♥ WHOLESALE ♥ ♥ ♥
Q:Can I get your products to sell in my (web)shop?
A: Sure! We'd love for you to stock our stuff! Send us an email at info [!at] ponypeople.nl so we can send you our Price List and Terms and Conditions!



♥ ♥ ♥ KITTY PLANTERS ♥ ♥ ♥

Q: When will they be restocked?
A: Please keep track of my instagram or facebook for exact release dates & times as well, turn on notification to make sure you don't miss them!

Q: I missed them again! Can I pre-order one?
A: I don’t do pre-orders generally, however I might do it in the future. Just keep an eye on my instagram or facebook to keep up to date on these kind of things!

Q: Can you make one that looks like my (boyfriend’s / neighbor’s / local trainstation’s) cat?
A: I wish I had the time, but right now I don’t do custom kitty planters.



♥ ♥ ♥ OTHER ♥ ♥ ♥

Q: Do you take commissions?
A: I’m usually pretty busy with other projects, but you can always shoot me an email to see if we can work something out!

Q: Can I get your design tattooed?
A: Yes of course you can! The only thing I ask is that you show me when it's done (preferably by email), credit me in the pictures you share on social media, and tag me in pics on Instagram (don’t mention me, cause I probably won’t see that).

Q: I have a blog, can you send me free stuff?
A: Sometimes I run into a blog that I really like, and I may choose to approach them to send them some of my stuff. Otherwise probably not, sorry!