Austin, Texas

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Shop policies

Last updated on June 22, 2012
Hello and welcome to ponytails!

All clothing is one of a kind, hand-drawn with permanent non-machine washable marker. Please be sure to double check the measurements to ensure a perfect fit.

If you have any questions please contact me through my Etsy shop.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
No refunds or exchanges. Please be sure you double and triple check your size so you have a perfect fit. However, if something goes catastrophically wrong please feel free to message me to work something out.
Payment is processed securely through Paypal, either via credit card or with an existing Paypal account. If you do not have a Paypal account, just select the Paypal and Credit Card option, and you will be able to checkout and pay for your purchase with a credit card as a guest on Paypal.
Orders ship within 3 business days after payment is received.
I ship items to your Etsy address so please make sure it is correct.

Ponytails ships worldwide!
Orders will be packaged and mailed via USPS First Class® shipping. Estimated delivery time, per USPS, is approximately 3 to 5 business days.

International orders will be shipped using USPS First Class® International. Delivery times vary by country and customs regulations.

Depending on your country, customs charges or taxes may be due when you receive your package. These charges are your responsibility and are decided by the receiving country that the item is shipped to.
Additional policies and FAQs
If you have any questions regarding your order, please contact me through my Etsy shop with the date of purchase, your User ID, and the item(s) that you purchased. This will ensure a fast response.

Please do not hesitate to email me if you have any questions about my policies or any of the items in my shop.