PopCutouts

Pop Cutouts

Stevenson Ranch, California On Etsy since 2007

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Buyers bought gifts from this shop and gave them 5-star reviews!

PopCutouts

Pop Cutouts

Stevenson Ranch, California | 124 Sales

Announcement    Happy Holidays! Last day to place an order for a pre-made item to arrive by Christmas is December 19th. Please contact me if you need a custom order by then, and I'll see what I can do (rush fee may apply)!

Announcement

Last updated on Dec 2, 2019

Happy Holidays! Last day to place an order for a pre-made item to arrive by Christmas is December 19th. Please contact me if you need a custom order by then, and I'll see what I can do (rush fee may apply)!

Items

 
Megan Woods

Contact shop owner

Megan Woods

Reviews

Average item review
5 out of 5 stars
(48)
See reviews that mention:
quality 2 shipping 4 customer service 5

About PopCutouts

Sales 124
On Etsy since 2007

Shop members

  • Megan Woods

    Owner, Creator

Shop policies

Last updated on May 25, 2019

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Every item is being hand made and one of a kind so some differences and imperfections may occur. If you receive a piece that does not meet your standards, please contact me and I will work with you to fix any problems with the unsatisfactory item.

I want you to be happy with your purchase, so please feel free to contact me with and questions or issues.
Payment
Item will not be shipped until payment is received.
Shipping
Most items will be shipped within two days of receiving payment unless item is made to order.
Additional policies and FAQs
* As far as ordering a cake topper, how does the process work?
Once an order for a cake topper is placed, I send out a questionnaire for you to fill out. This asks for things like wedding colors, info on clothing/accessories, etc, and I also request photos. Once I have all of this information, I create a sketch of the cake topper which takes about a week. After the sketch is approved, I start working on the actual cake topper which can take 3-4 weeks. I send progress photos as I go, so you can see it as it gets finished.

* When do you start making an item?
When it comes to custom items, I will not start working on your item till payment is received. I will be happy to work with you, giving you sketches of what your custom item may look like but your item will not be made until payment is received.

* Can I edit an order after I've placed it?
While I'm working on a sketch for a custom order, please feel free to ask for changes! I’ll keep you updated throughout the entire process and send you pictures as I go. If any changes need to be made after the final sketch has been approved and the cutout started, a $25 fee per edit will be charged.

* What if my wedding is sooner than the 4-6 week estimate? Can I still order a cake topper?
If you are interested in a last minute order and your wedding is before the 4-6 week estimate, please contact me and I will do my best to accommodate you. A $50 rush fee will be added to any rush order.

* Custom order prices DO NOT include shipping.

* I reserve all my rights to the artwork, including selling items, copies and variations of any commissioned artwork. If you want a specifically exclusive item that is not meant to appear in the shop, please contact me privately.

More information

Last updated on May 2, 2017
Frequently asked questions
Does the artwork come framed?

Artwork only comes framed if it specifically says so in the product description. If you are interested in having the piece framed, please send me a message and I can give you a quote and put together a custom listing.