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Christine

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Christine

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Shop policies

Last updated on February 3, 2011
Thanks for visiting my soap and makeup shop! I'm excited about the opportunity to do business with you! Hopefully I've covered everything you need to know about doing business with me below. If not, please convo me. I love to hear from customers and fellow sellers!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
I will accept returns up to 30 days on soap products that are still sealed and unopened. Due to the personal nature of my cosmetic products, I can not accept returns on them, unless they are damaged in transit. If something should arrive damaged, I will replace it. I won't sell anything, unless I am willing to buy it myself. So please be assured that it will be a high quality product.
Payment
If you are new to etsy please visit http://www.etsy.com/help_guide_checkout.php

Please make your payment immediately at time of checkout. If there is a reason that you can't pay immediately, please convo me. If I have not heard from you by the second day, I will have to cancel the sale. I only accept payment via PayPal. If you don't have a paypal account, you can still use their services to pay by credit card or ATM etc.

I know how excited you will be to try your new product, so I strive to get most orders processed and shipped within a few days after payment has been received. Depending on demand, this will fluctuate. If you are in a situation where you need something right away, please do not hesitate to convo me. I will try to accomodate you or offer priority shipping.

Please check to make sure your PayPal and etsy addresses match, otherwise, you may not recieve your items, and it could result in inconvenience for both of us.
Shipping
We ship orders asap, 5-7 days of your order being received at the most, often it is sooner, it depends on how busy we get. Most of our minerals and body care items are not packaged and ready to go, and very often they must be made when you order. Please make sure that you provide me with an accurate address when checking out, including any apt or suite numbers. Buyer will be responsible for additional shipping should a package be returned to me with an incorrect address. All items will be wrapped and shipped with care. Please inquire about combined shipping on large orders. I ship my products through USPS first class or priority mail depending on the size of the package. I now ship internationally through USPS. Any and all customs fees are the responsibility of the buyer, and are not included in the shipping fees.

Combined shipping available for up to 8 bars of soap at $4.95. Will also combine shipping on multiple quantities of all my other products. I would be more than happy to send you a special paypal invoice. Please ask! :-)
Additional policies and FAQs
Please convo me if you have any questions! I am open to special requests, with regard to colors, fragrance or just about anything related to my soap and my mineral makeup lines.