Modern Australian art, stationery and textiles
possandwom's Shop Policies
Poss & Wom are much loved characters created from the heart. Each print is created with care and printed to order in a smoke free environment.
• Payment MUST be received within 3 days of purchase
• Payment is preferred through PAYPAL, it is safe, easy and you do not need a PAYPAL account. You can pay with credit card directly from this site. If you choose to purchase with credit card VIA PAYPAL, it may take a few days to clear.
• Orders are shipped two days a week - Tuesdays and Thursdays.
You will receive an email the day your package has shipped.
• Shipping costs reflect the price of shipping materials and shipping fees. Nothing more.
• Items are posted through Australia post, standard service. If you require your goods urgently, please contact me to arrange new costs and shipping method.
• International orders do not have tracking numbers unless specified or arranged prior to the order. If you would like your item tracked, this will incur extra costs.
INTERNATIONAL BUYERS PLEASE NOTE: There is a selection of limited edition items and higher priced items (like wall decals) that are only shipped as registered post. This is to ensure safety of arrival. Unfortunately I cannot afford to replace many items lost in the post and limited edition items cannot always be replaced, so this method of post makes sure you get your goods.
• Items are shipped to the address mentioned in your ETSY purchase…not on PAYPAL. PLEASE make sure your ETSY shipping info is correct!
• Much care is taked to ensure your item is safely packaged. Your order will come wrapped in an acid-free archival plastic sleeve and placed in a rigid mailer to protect from any damage or bending along its travels.
Refunds and Exchanges
If your purchase arrives damaged please convo me immediately, you can return it within 10 days for a full refund, or exchange it for a new item. Sorry, once items have been used, we can't take them back.
Additional Policies and FAQs
I am happy to discuss wholesale orders, please contact me if you wish to discuss. Visit my website www.possandwom.com or become a fan www.facebook.com/possandwom
Last Updated January 16, 2013