potteryandtile

handmade ceramics by Shandi & Casey McConnell

Wilmington, North Carolina · 2368 Sales

potteryandtile

handmade ceramics by Shandi & Casey McConnell

Wilmington, North Carolina 2368 Sales On Etsy since 2008

5 out of 5 stars
(875)

Announcement   Thanks for stopping by! All of our work is handmade in our studio in Wilmington, North Carolina. If you have any questions about any of our work please...just ask. Everything we list is available and ready to ship (unless specified) within 1-3 days of receiving your order. Most pieces are packaged ready to gift.

Follow us on instagram https://www.instagram.com/shandimcconnell for new work in the making, behind the scene pics and snapshots of our lives!

www.potteryandtile.com

Announcement

Last updated on Feb 20, 2018

Thanks for stopping by! All of our work is handmade in our studio in Wilmington, North Carolina. If you have any questions about any of our work please...just ask. Everything we list is available and ready to ship (unless specified) within 1-3 days of receiving your order. Most pieces are packaged ready to gift.

Follow us on instagram https://www.instagram.com/shandimcconnell for new work in the making, behind the scene pics and snapshots of our lives!

www.potteryandtile.com

Shandi McConnell

Contact shop owner

Shandi McConnell

View all 108 items

Reviews

Average item review
5 out of 5 stars
(875)
View all 875 reviews

Updates

About

A family of happy clay makers.

Busy doing art shows and selling our work wholesale we wanted an online shop to send
customers to so we opened an etsy shop in 2008.
We are busy little bees and over the past few year we've stopped doing art shows and had babies instead! We have a 5 year old son, Myles and a 3 year old son, Lennon. We quit shows to keep our sanity and stay home with the boys. We both work when we can in the studio....taking turns and sometimes together.
For 18 years we've been making pottery and jewelry for a living and we both love it!

Shop members

  • Shandi & Casey

    Owner, Designer, Creator

Shop policies

Last updated on February 20, 2018
Thanks for stopping by! All of our work is handmade in our studio in Wilmington, North Carolina. If you have any questions about any of our work please...just ask. Everything we list is available and ready to ship (unless specified) within 1-3 days of receiving your order. Most pieces are packaged ready to gift.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
RETURNS & REFUNDS
If you are not happy with your purchase than neither are we. We do our best to represent the color, size and quality in our photos but understand returns sometimes happen.
We just ask that you please notify us first before returning and within 7 days of receiving the piece. Items should be returned in the original packing material and packaged the same way it was sent to insure the piece arrives back safely. Sorry, shipping costs are non refundable. Once the item/s are received we will issue a refund.

DAMAGES
Please notify us within 36 hours of receiving your order if an item is broken or damaged. Send a convo along with pictures of the package and damaged item. Keep the damaged item and all it's packing material as the shipping company may request an inspection of the piece and package.

LOST SHIPMENT?
If your package never arrives let us know and we will do our best to track it down, send a replacement or issue a refund.
Payment
We accept paypal, visa, master card, discover, american express and etsy gift cards. Payment is due at time of purchase.

COUPONS
Coupons can be used at check out. Follow us on Instagram and Facebook to receive our specials and coupons. Only one coupon can be used at a time and they can not be used on bulk favor orders.

CANCELLATIONS
If you need to cancel your order please notify us immediately. We ship several times a week, if your order hasn't shipped than canceling is easily done with the press of a button. If it's shipped then it's too late to cancel. You can however request a return, please see RETURNS & REFUNDS for more info.
Shipping
SHIPPING
We ship several times a week and try to get orders out asap. We ship small lightweight packages USPS parcel post, medium/heavy weight packages USPS- priority or parcel post. If you need your order sooner let us know and we can give you prices on postage upgrades.
If the address we're shipping to is not in a secure location we can add a signature required to your receive package.

PACKAGING/ GIFT WRAPPING
Most items are sweetly packaged for gifting. The exception is for odd shaped or larger items that we can not fit in one of our gift boxes. If you happen to purchase a larger item for a gift let us know andI we will do our best to make it lovely. If you are sending a gift directly to the recipient and would like us to include a card with a message add the message and occasion in the notes to seller at checkout.
Additional policies and FAQs
USE & CARE
All of our work is made with porcelain and fired in a kiln to 2300*F. Our work is intended to be used, we recommend protecting porous surfaces when using ceramic vases. Condensation/sweeting can occur and may cause damage.

Hand washing is recommend but all of our work dishwasher safe.

CUSTOM ORDER
Custom orders depend on the request. Sometime we can make it happen other times we can't. Send us a description of what you are looking for and we will let you know if we can accommodate the request.

WHOLESALE
We do have a wholesale line of work, please visit www.etsy/wholesale, www.wholesalecrafts.com, www.potteryandtile.com or contact us for more info.

CONSIGNMENT
We do not offer consignment only wholesale.

DONATIONS
We donate to local fundraisers and local events, if you are outside of our area than
we can not offer a donation, sorry.